At a Glance
- Tasks: Manage Third Party claims efficiently and support timely resolutions.
- Company: Dynamic insurance company focused on innovation and customer care.
- Benefits: Bonus scheme, private medical insurance, flexible benefits, and generous holiday allowance.
- Other info: Enjoy a supportive environment with opportunities for personal growth and development.
- Why this job: Join a team where your decisions make a real difference in people's lives.
- Qualifications: Experience with Credit Hire and TPPD claims, strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Manage a portfolio of Third Party Property Damage (TPPD) and Credit Hire claims, progressing them efficiently in line with our processes.
- Triage and manage inbound communications effectively, routing work to support timely claim resolution.
- Investigate claims and assess liability and indemnity with policyholders, witnesses and third parties to identify recovery opportunities and make sound decisions.
- Keep policyholders informed with clear, empathetic communication throughout their claim journey.
- Set and maintain claim reserves and process payments in line with our reserving approach.
- Identify intervention opportunities, refer to specialist suppliers, elevate potential fraud or complaints, and support team administration.
Qualifications
- Hands-on experience managing Credit Hire and Third Party Property Damage (TPPD) claims, including challenging hire periods, rates, and credit hire agreements.
- Solid grasp of relevant case law and ability to apply it, confidence discussing liability and indemnity decisions.
- Comfortable setting and maintaining reserves and processing payments within agreed authority levels, with a track record of sound, independent decision-making.
- Experienced managing a varied caseload at pace, prioritising effectively and keeping claimants and third parties informed throughout.
- Balance commercial judgement with a customer-focused approach.
- Make decisions confidently and know when to elevate for another view.
- Stay organised and prioritise well when managing multiple cases at pace.
- Look for better ways of working and support wider team goals.
Benefits
- Bonus scheme designed to reward high performance.
- Private medical insurance with Vitality, mental health support with Oliva.
- Personal learning budget and 2 dedicated L&D days a year.
- Monthly flexible benefits budget to spend as you choose.
- 25 days holiday plus bank holidays.
- 4 weeks Work From Anywhere per year.
Third Party Claims Handler in City of Westminster employer: Marshmallow
As a Third Party Claims Handler, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. With benefits like private medical insurance, a generous holiday allowance, and a personal learning budget, our company fosters a culture of continuous development and flexibility, making it an excellent employer for those seeking a rewarding career in claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Claims Handler in City of Westminster
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marshmallow). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marshmallow. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Third Party Claims Handler in City of Westminster
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marshmallow.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marshmallow. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Marshmallow
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marshmallow to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Marshmallow, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Marshmallow's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
