At a Glance
- Tasks: Ensure hotel safety, serve guests, and assist with events during night shifts.
- Company: Award-winning hotel focused on diversity, inclusion, and employee welfare.
- Benefits: Flexible hours, training opportunities, and a supportive team environment.
- Other info: Be part of exciting community projects and initiatives for positive change.
- Why this job: Join a vibrant team and make a real impact in hospitality.
- Qualifications: Willingness to learn; hotel experience is a plus but not essential.
The predicted salary is between 22000 - 26000 £ per year.
WINNER! Diversity, Equity, Inclusion & Belonging Award – Institute of Hospitality 2 years in a row! The Marsham Court Hotel has been making huge developments over the last few years, making it one of the most accessible and inclusive venues in the UK. With a focus on employee welfare, flexibility and creating a dynamic atmosphere, we pride ourselves on our amazing team. We have even won National and International Awards to prove it! We are one of the busiest venues in Bournemouth and our team love working with the buzz and energy that comes with being a part of the Marsham Court family.
As one of our Night Porters you will:
- Work during the night to ensure the hotel is safe and secure
- Perform security checks throughout your shift
- Serve our residential guests on the bar as required
- Manage any late check-ins or early check-outs on the reception
- Help to set-up functions and events for the following day
We are looking for people with the desire to learn and grow in an environment that encourages you to use your flare to deliver amazing experiences for our guests. We even have a dedicated Training & Development Manager focused on mentoring you and giving you the skills you need to succeed in your career, whether that be in hospitality or any other industry. For this role we are ideally looking for candidates with some hotel experience, but this is not essential. As long as you have the willingness to learn and good transferable skills, we would love to hear from you. This is a night time role with shifts ranging from 11pm to 9am five days per week.
A Hotel With Heart
The Marsham Court is committed to being the most responsible and ethically driven business we can be. Following a major development project, we are now one of the most accessible hotels in the UK with facilities that go way beyond what you would find in your average hotel. We have developed our CREW team who work within our business to drive change in three main areas: Sustainability, Community Outreach, and Employee Welfare. These projects are designed and led by the team meaning you can be a part of the change that you want to see. Some of the projects we are working on include:
- New recycling and energy saving programmes
- Mental health first aid qualifications for key team members
- An increased social calendar to get our team together more often outside of work
- A partnership with Bourne Free to deliver an event for the elderly LGBTQ+ community
- A huge fundraising event for Dorset Children’s Foundation
Diversity Equity & Inclusion
Here at the Marsham Court Hotel, we live by five key values to ensure we create a happy and supportive environment for everyone, whether they are a guest or a member of our team. We want our Marsham Court family to be as diverse as the world around us. We make sure that every person who works here has the same opportunities to develop and thrive. We believe that everyone should be treated the same, fairly and with respect. We create a culture of understanding, support and unity. We acknowledge and embrace each other’s differences rather than ignoring them. We are a Disability Confident Leader. If you need any reasonable adjustments to be made during your application or interview process, please feel free to ask and we will be happy to help.
Be a part of something that is more than just a job. Apply now or, for more information, contact Simon at simon@simonscarboroughassociates.co.uk or call us on 01202 552111. Please be aware that Simon works on Mondays and Fridays each week and will respond as soon as he is able.
Night Porter (Full Time) employer: Marsham Court Hotel
Contact Detail:
Marsham Court Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter (Full Time)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like the Marsham Court Hotel or can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research the hotel and its values, especially their commitment to diversity and inclusion. Show them you’re not just looking for any job, but that you genuinely want to be part of their amazing team.
✨Tip Number 3
Dress to impress, even if it’s a night role! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Marsham Court family right from the start.
We think you need these skills to ace Night Porter (Full Time)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of flair can make your application stand out and show us that you're a great fit for our dynamic team.
Tailor Your Application: Make sure to tailor your application to the Night Porter role specifically. Highlight any relevant experience or skills that align with what we’re looking for, like customer service or security awareness. This shows us that you’ve done your homework and are genuinely interested in joining our Marsham Court family.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great candidate for the role. Remember, we’re looking for someone who can communicate effectively, even in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team. We can’t wait to hear from you!
How to prepare for a job interview at Marsham Court Hotel
✨Know the Hotel's Values
Before your interview, take some time to familiarise yourself with the Marsham Court Hotel's core values around diversity, equity, and inclusion. Being able to discuss how these values resonate with you will show that you're not just looking for a job, but that you genuinely want to be part of their family.
✨Show Your Willingness to Learn
Since the role is open to candidates with varying levels of experience, emphasise your eagerness to learn and grow. Prepare examples from your past where you've quickly adapted to new situations or picked up new skills, as this will demonstrate your potential to thrive in their dynamic environment.
✨Prepare for Night Shift Scenarios
As a Night Porter, you'll face unique challenges during your shifts. Think about potential scenarios you might encounter, such as handling late check-ins or ensuring guest safety. Be ready to discuss how you'd approach these situations, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of your interview, have a few questions prepared that reflect your interest in the role and the hotel’s initiatives. For example, you could ask about the training programmes available or how the CREW team drives change within the hotel. This shows that you're engaged and genuinely interested in contributing to their mission.