At a Glance
- Tasks: Lead and coordinate exciting events at one of Bournemouth's top hotels.
- Company: Award-winning Marsham Court Hotel, known for inclusivity and employee welfare.
- Benefits: Full-time role with training opportunities and a supportive team environment.
- Other info: Be part of innovative projects focused on sustainability and community outreach.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Proven sales experience in hospitality and strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
WINNER! Diversity, Equity, Inclusion & Belonging Award – Institute of Hospitality 2 years in a row! The Marsham Court Hotel has been making huge developments over the last few years, making it one of the most accessible and inclusive venues in the UK. With a focus on employee welfare, flexibility and creating a dynamic atmosphere, we pride ourselves on our amazing team. We have even won National and International Awards to prove it! We are one of the busiest venues in Bournemouth and our team love working with the buzz and energy that comes with being a part of the Marsham Court family.
We are looking for a confident and enthusiastic Head of Groups & Events to join our management team and help to drive our business forward. With some exciting new projects coming up, this is an exciting time to join us on our events journey.
As our Head of Groups & Events you will:
- Have a proven track record of sales within the hospitality and tourism sector
- Have a solid understanding of events operations to effectively plan and coordinate
- Be a confident leader to motivate and guide our Groups & Events Coordination Team
- Work closely with our Revenue Manager to identify opportunities for growth
- Have solid IT skills to be comfortable working with CRM and hotel back of house systems
This is a full-time role including 42.5 hours per week Monday-Friday as standard with occasional Saturdays where needed (around once or twice per month). We are looking for people with the desire to learn and grow in an environment that encourages you to use your flare to deliver amazing experiences for our clients. We even have a dedicated Training & Development Manager focused on mentoring you and giving you the skills you need to succeed in your career.
A Hotel With Heart
The Marsham Court is committed to being the most responsible and ethically driven business we can be. Following a major development project, we are now one of the most accessible hotels in the UK with facilities that go way beyond what you would find in your average hotel. We have developed our CREW team who work within our business to drive change in three main areas: Sustainability, Community Outreach, and Employee Welfare. These projects are designed and led by the team meaning you can be a part of the change that you want to see. Some of the projects we are working on include:
- New recycling and energy saving programmes
- Mental health first aid qualifications for key team members
- An increased social calendar to get our team together more often outside of work
- A partnership with Bourne Free to deliver an event for the elderly LGBTQ+ community
Diversity Equity & Inclusion
Here at the Marsham Court Hotel, we live by five key values to ensure we create a happy and supportive environment for everyone, whether they are a guest or a member of our team:
- We want our Marsham Court family to be as diverse as the world around us
- We make sure that every person who works here has the same opportunities to develop and thrive
- We believe that everyone should be treated the same, fairly and with respect
- We create a culture of understanding, support and unity
- We acknowledge and embrace each other’s differences rather than ignoring them
We are part of the Send Me 2 Work scheme, helping us to become a Disability Confident Leader. If you need any reasonable adjustments to be made during your application or interview process, please feel free to ask and we will be happy to help.
Be a part of something that is more than just a job. Apply now or, for more information, contact Simon at simon@simonscarboroughassociates.co.uk, or call us on 01202 552111. Please be aware that Simon only works Mondays and Fridays and will get back to you as soon as possible.
Head of Groups & Events employer: Marsham Court Hotel
At Marsham Court Hotel, we pride ourselves on being a family business that prioritises the well-being and development of our team. As a Summer Holidays Linen Assistant, you'll enjoy a supportive work culture that values diversity, equity, and inclusion, while also having the opportunity to contribute to meaningful community projects. With flexible shifts and potential for ongoing employment, this role offers a fantastic way to earn money during the summer while being part of a team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Groups & Events
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marsham Court Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marsham Court Hotel
Don't be shy about reaching out to Marsham Court Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Groups & Events
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marsham Court Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marsham Court Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
