At a Glance
- Tasks: Deliver personalised customer service and assist with eyewear fittings and repairs.
- Company: Join Vision Express, part of the global EssilorLuxottica group.
- Benefits: £350 towards frames, 33 days holiday, family discounts, and wellbeing support.
- Other info: Earn monthly bonuses and enjoy excellent career development opportunities.
- Why this job: Make a difference in eye care while working with top brands like Ray-Ban and Prada.
- Qualifications: Confident communicator with a passion for eyewear and digital tools.
The predicted salary is between 20000 - 25000 £ per year.
Hours: 18 hours - Weekends and one day in the week
Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Deliver confident personalized customer service and product advice
- Learn to adjust frames, assist with fittings, and carry out minor repairs
- Support pre-screening eye tests using the latest optical technology
- Keep the store running smoothly with admin and support tasks
What You’ll Get
- £350 towards frames or designer sunglasses, with unlimited spend on lenses
- 33 days holiday with buy/sell options
- Family & friends discounts + free eye tests
- Employee wellbeing support
- Opportunities to support global vision through the OneSight Foundation
- Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.
What We’re Looking For
- Confident engaging with customers and recommending products
- Passionate about eyewear, style, and comfortable with digital tools
- Positive team player with a can-do attitude
- Strong communicator who listens and understands customer needs
Why Vision Express?
With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.
How To Apply
Ready to start your career in optical retail? Apply now and see your future clearly.
Optical Assistant , Vision Express employer: Marshall's Yard Limited
At Vision Express, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a supportive work culture, generous benefits including 33 days of holiday and bonuses for high performers, and opportunities to work with leading eyewear brands, you will find a rewarding career in our vibrant retail environment. Join us in making a difference in eye care while enjoying a fulfilling work-life balance in one of our 590 stores across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant , Vision Express
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vision Express and their products. This will help you show genuine interest and make it easier to connect with the interviewers.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you’ve provided excellent service. Be ready to share these during your chat.
✨Tip Number 3
Show off your passion for eyewear! Whether it's discussing your favourite brands or trends, let your enthusiasm shine through. It’ll help you stand out as someone who truly cares about the industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Optical Assistant , Vision Express
Some tips for your application 🫡
Show Your Passion for Eyewear:When writing your application, let your love for eyewear shine through! Mention any personal experiences or interests related to fashion and style that make you a great fit for the Optical Assistant role.
Highlight Customer Service Skills:We want to see how you engage with customers! Share examples of how you've provided excellent service in the past. This will show us that you're ready to deliver that confident, personalised customer service we value at Vision Express.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marshall's Yard Limited
✨Know Your Eyewear
Familiarise yourself with the brands and products Vision Express offers, like Ray-Ban and Oakley. Being able to discuss these brands confidently will show your passion for eyewear and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role heavily relies on engaging with customers and recommending products.
✨Practice Technical Knowledge
Brush up on basic optical knowledge, such as frame adjustments and pre-screening eye tests. Even if you’re not an expert yet, showing a willingness to learn and understanding of the technology used will impress your interviewers.
✨Demonstrate Team Spirit
Vision Express values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, highlighting your positive attitude and can-do spirit.
