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- Tasks: Service transport refrigeration equipment and ensure top-notch customer satisfaction.
- Company: Join Marshall Fleet Solutions, a leader in mobile service technology.
- Benefits: Enjoy competitive salary, 25 days holiday, pension scheme, and health benefits.
- Why this job: Gain hands-on experience while working remotely and enhancing your technical skills.
- Qualifications: GCSEs with strong mechanical knowledge preferred; must have a clean UK driving licence.
- Other info: Dynamic role with opportunities for training and career growth.
The predicted salary is between 30000 - 42000 Ā£ per year.
Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and Leeds. This would suit semi-skilled technicians and hobbyists with mechanical/electrical knowledge. Full training, van and tools will be provided.
Benefits:
- Highly competitive salary + overtime with benefit package
- 25 days' holiday
- Generous contributory pension scheme
- Life assurance
- A wide range of product discounts
- Work uniform
- Health benefits
Details of role:
- Servicing of vehicle powered & diesel engine road transport refrigeration units
- Calibrating and completing F-Gas certification (once qualified)
- Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers
- Ensure relevant safety checks are carried out on the company van daily
- Maintain product and customer requirements knowledge to meet ISO9001 standards
- Undertaking company training and self-development through the Certi-Tech certification process
- Liaise with central co-ordination team regarding job start and completion times, downtime and overtime authorisation
- Complete all relevant paperwork and online requirements enabling our central team and validation team to maintain a high standard of customer interface ā keeping the customer informed
- Perform other duties and projects which correspond to the general character of the position
- Ensure adherence to company procedures in line with company policies, Health & Safety procedures and ISO9001 standards
- Service technicians may be supervised where applicable
- Ensure customer service is a priority and conduct & corporate image (self, van)
Education:
Educated to GCSE level or equivalent with at least 3 grade Cās or above.
Experience:
Able to work on own initiative in a safe and professional manner maintaining Customers units and Company property to the Highest Standards. Mechanical knowledge or experience would be preferable.
Knowledge and Skills:
- IT literate (Microsoft Office), PDA use
- Excellent interpersonal and communication skills
- Numerate, literate, methodical, systematic
- Attention to detail and target driven
- Customer Service Skills & Relationship building skills
- Punctuality and efficiency
Additional local needs:
- Clean UK driving licence
- Extensive travel required, including overnight stays and working on customer sites
- Needs to be physically fit to perform required tasks
- Weekend and some alternative shift patterns may be required in line with business demands
Field Service Technician in Stretford employer: Marshall
Contact Detail:
Marshall Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Field Service Technician in Stretford
āØTip Number 1
Get to know the company! Research Marshall Fleet Solutions and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
āØTip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
āØTip Number 3
Prepare for practical assessments! As a Field Service Technician, you might face hands-on tests. Brush up on your mechanical and electrical skills, and be ready to demonstrate your problem-solving abilities during the interview process.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Marshall Fleet Solutions.
We think you need these skills to ace Field Service Technician in Stretford
Some tips for your application š«”
Tailor Your CV: Make sure your CV highlights your mechanical and electrical knowledge, as well as any relevant experience. We want to see how your skills match up with what we're looking for in a Field Service Technician!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how you can contribute to our team. Keep it friendly and professional ā we love a bit of personality!
Show Off Your Customer Service Skills: Since customer service is key for us, make sure to mention any experience you have in this area. We want to know how you build relationships and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way for us to receive your application and ensures you donāt miss out on any important updates from us!
How to prepare for a job interview at Marshall
āØKnow Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Familiarise yourself with transport refrigeration equipment and any relevant certifications, like F-Gas. This will show that you're serious about the role and ready to hit the ground running.
āØShow Off Your Customer Service Skills
Since customer service is a priority for this position, be prepared to discuss how you've handled customer interactions in the past. Think of specific examples where you went above and beyond to meet a customer's needs or resolve an issue.
āØBe Ready for Practical Questions
Expect some technical questions or scenarios during the interview. They might ask how you'd approach a specific problem with refrigeration units. Practise explaining your thought process clearly and methodically, as this will demonstrate your problem-solving skills.
āØHighlight Your Initiative
This role requires someone who can work independently, so be ready to share examples of when you've taken the initiative in previous jobs. Whether it was optimising stock levels or ensuring safety checks were completed, showing that you can manage your responsibilities effectively will set you apart.
