At a Glance
- Tasks: Lead the evolution of the Configuration Management Database for a global banking giant.
- Company: Join a leading global banking organisation with a focus on innovation.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on operational stability and automation in a high-impact role.
- Qualifications: Strong product ownership experience and deep expertise in ServiceNow CMDB.
The predicted salary is between 60000 - 75000 £ per year.
Location: Knutsford or Manchester (Hybrid)
Contract: Permanent
Salary: Competitive + excellent benefits
About The Opportunity
We’re working with a leading global banking organisation to recruit a CMDB Product Manager to join their IT Service Management function at Vice President level. This is a high‑impact role where you’ll own and evolve the Configuration Management Database (CMDB) as a critical enterprise platform, underpinning operational stability, automation, risk management, and regulatory compliance across the bank. You’ll act as the strategic product owner for CMDB, driving standards, data quality, and adoption across a complex technology landscape, while leading delivery through agile, cross‑functional squads and vendor partners.
The role As CMDB Product Manager, You Will:
- Own the strategy, roadmap, and delivery of the enterprise CMDB, aligned to business objectives and regulatory expectations
- Drive CSDM alignment, ServiceNow CMDB design, and policy governance across the organisation
- Ensure high data quality, integrity, and trust, including critical data elements, lineage, attestations, and automated compliance reporting
- Work closely with Technology, Architecture, ITOM, Change, Security, and Risk teams to ensure CMDB enables effective decision‑making and automation
- Define and track KPIs and OKRs, publishing management information to support senior stakeholders
- Lead continuous improvement initiatives, identifying and mitigating risk and control issues related to configuration data
- Communicate and embed CMDB standards and process changes across a large, federated IT estate
What We’re Looking For
We’re keen to speak to candidates who bring strong product ownership experience and deep technical expertise in CMDB and data governance.
Essential Experience:
- Deep ServiceNow CMDB expertise, including CSDM, ITOM Discovery, and IRE policy design
- Proven Agile Product Ownership experience (OKRs, backlog management, release planning)
- Strong background in data governance and data quality management, ideally in a regulated environment
- Experience working across large, complex technology organisations with multiple stakeholders
Desirable Experience:
- Integration of CMDB with ITAM / HAM / SAM
- Exposure to Change Management, Vulnerability Management, or IAM
- Familiarity with Enterprise Architecture, Technology Reference Models, and role‑based access controls
ServiceNow Consultant employer: Marshall Wolfe
At Marshall Wolfe, we pride ourselves on being an excellent employer by fostering a dynamic work culture that prioritises innovation and collaboration. Our London office offers a hybrid working model, allowing for flexibility while ensuring team cohesion with in-office days. We are committed to employee growth, providing ample opportunities for professional development in the rapidly evolving FinTech sector, making it a rewarding place for those passionate about secure cloud engineering.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Consultant
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Marshall Wolfe. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace ServiceNow Consultant
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Marshall Wolfe.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Marshall Wolfe's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Marshall Wolfe
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Marshall Wolfe.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Marshall Wolfe will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Marshall Wolfe employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
