Quality Compliance Manager in Cambridge

The Quality Compliance Manager is responsible for developing, implementing, and monitoring compliance and quality management systems within Marshall Land Systems. This role ensures adherence to regulatory standards (ISO 9001), internal policies, and industry guidelines to maintain product/service quality and operational integrity.

Regulatory Compliance

• Ensure compliance with industry regulations and legal requirements
• Monitor changes in regulatory standards and update internal group policies accordingly
• Liaise with regulatory authorities and external auditors

Quality Management System (QMS)

• Develop, implement, and maintain the Quality Management System
• Ensure processes comply with standards (ISO 9001, AQAP 2110)
• Conduct regular reviews of group quality procedures

Audits

• Plan and conduct internal quality audits within the group
• Coordinate external audits with customers and regulatory bodies
• Track corrective and preventive actions (CAPA)

Risk Management

• Identify quality and compliance risks
• Implement risk mitigation strategies
• Investigate deviations, complaints, and non-conformities

Document and Reporting

• Maintain compliance records, SOPs, and quality documentation
• Prepare compliance reports
• Ensure proper documentation control

Training and Awareness

• Train employees on quality compliance policies and quality standards
• Promote a culture of quality and regulatory awareness

Tasks:

• Responsible for ensuring customer product and service issues are dealt with in a timely and effective manner
• Managing the compliance team by supporting and giving advice on daily issues when they arise, resolving workload issues within the team
• Proactively support the reduction of incidents and customer complaints
• Responsible for ensuring all activities, processes and procedures are carried out to the highest quality and accuracy standards
• Comply with all customer inspection and product release processes
• Deep knowledge of area of specialism combined with broad knowledge of the industry and the relevant external environment (legislative, regulatory, best practice standards, etc.)
• Strong influencing and stakeholder management skills; able to wield influence over other senior leaders across Marshall and partner organisations
• Ability to set the appropriate culture for a high-performing function
• Significant people-management experience with experience of leading a multi-disciplined workforce

Apply if you have most of the following:

• Strong knowledge of ISO 9001 and AQAP 2110
• Lead auditor qualification
• Risk assessment and root cause analysis
• Documentation and compliance management
• Leadership and team management
• Analytical and problem-solving skills
• Communication and stakeholder management
• 5-10 years' experience in quality assurance, compliance or regulatory roles
• Experience managing audits, regulatory inspections, and quality systems
• Industry-specific knowledge, manufacturing, aerospace

Additional local needs:

• There will be approximately 10% travel involved with this role to other MA sites (both UK & International travel)

The benefits we will offer you include:

• 27 days holiday increasing with service up to 30 days (option to buy/sell)
• Pension contributions up to 9%
• Private medical insurance
• Extensive flexible benefit program including Cycle to Work
• Life assurance at 4x basic salary
• Enhanced parental leave and pay
• Paid volunteering leave
• Access to industry-leading wellbeing resources and tools

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities in the UK, Canada, and the Netherlands.