Quality Compliance Manager

The Quality Compliance Manager is responsible for developing, implementing, and monitoring compliance and quality management systems within Marshall Land Systems. This role ensures adherence to regulatory standards (ISO 9001), internal policies, and industry guidelines to maintain product/service quality and operational integrity.

Regulatory Compliance

• Ensure compliance with industry regulations and legal requirements.
• Monitor changes in regulatory standards and update internal group policies accordingly.
• Liaise with regulatory authorities and external auditors.

Quality Management System (QMS)

• Develop, implement, and maintain the Quality Management System.
• Ensure processes comply with standards (ISO9001, AQAP2110).
• Conduct regular reviews of group quality procedures.

Audits

• Plan and conduct internal quality audits within the group.
• Coordinate external audits with customers and regulatory bodies.
• Track corrective and preventive actions (CAPA).

Risk Management

• Identify quality and compliance risks.
• Implement risk mitigation strategies.
• Investigate deviations, complaints, and non-conformities.

Documentation and Reporting

• Maintain compliance records, SOPs, and quality documentation.
• Prepare compliance reports.
• Ensure proper documentation control.

Training and Awareness

• Train employees on quality compliance policies and quality standards.
• Promote a culture of quality and regulatory awareness.

Tasks

• Ensure customer product and service issues are dealt with in a timely and effective manner.
• Manage the compliance team by supporting and giving advice on daily issues, resolving workload challenges within the team.
• Proactively support the reduction of incidents and customer complaints.
• Ensure all activities, processes, and procedures are carried out to the highest quality and accuracy standards.
• Comply with all customer inspection and product release processes.
• Maintain deep knowledge of your area of specialization along with broad industry and external environment knowledge.
• Apply strong influencing and stakeholder management skills to sway senior leaders across Marshall and partner organisations.
• Set the appropriate culture for a high-performing function.
• Demonstrate significant people management experience leading a multi-disciplined workforce.

Apply if you have most of the following:

• Strong knowledge of ISO9001 and AQAP2110.
• Lead auditor qualification.
• Risk assessment and root cause analysis skills.
• Documentation and compliance management experience.
• Leadership and team management expertise.
• Analytical and problem-solving skills.
• Effective communication and stakeholder management skills.
• 5-10 years’ experience in quality assurance, compliance or regulatory roles.
• Experience managing audits, regulatory inspections, and quality systems.
• Industry-specific knowledge in manufacturing or aerospace.

Additional local needs

• Approximately 10% travel to other domestic or international Marshall sites.

The benefits we will offer you include:

• 27 days holiday, increasing with service up to 30 days (option to buy/sell).
• Pension contributions up to 9%.
• Private medical insurance.
• Extensive flexible benefit programme, including Cycle to Work.
• Life assurance at 4× basic salary.
• Enhanced parental leave and pay.
• Paid volunteering leave.
• Access to industry-leading wellbeing resources and tools.

Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to early hydrogen fuel-cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces worldwide. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities in the UK, Canada, and the Netherlands. Marshall Group is an equal-opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.