At a Glance
- Tasks: Lead a high-performing team and drive commercial success in automotive retail.
- Company: Join Marshall Motor Group, a leader in the automotive sector with a focus on transformation.
- Benefits: Shape the future of the business and work with top OEM partners.
- Other info: Exciting growth opportunities await in a fast-paced environment.
- Why this job: Be part of a culture that values performance, customer excellence, and innovation.
- Qualifications: Proven experience in automotive retail and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
Are you a commercially driven leader with a passion for performance, people, and customer excellence? We are recruiting for an Operations Director to lead a portfolio of manufacturer brands and inspire a team of Franchise Directors across the UK. Reporting directly to the Group Managing Director as a senior leader of the Retail Operations, you will have the opportunity to shape strategy, strengthen OEM partnerships, and drive outstanding business and customer outcomes in a fast-paced, evolving sector.
What you’ll be doing:
- Leading and developing a high performing team of Franchise Directors
- Driving commercial performance, growth, and operational excellence
- Building strong relationships with OEM partners to deliver shared objectives
- Embedding a customer first culture with exceptional satisfaction results
- Contributing to future strategy plans
Experience & Skills Required:
- Proven Director level experience in automotive retail
- Strong commercial acumen with a track record of delivering results
- Exceptional stakeholder management and influencing skills
- A people focused leader who inspires, develops, and challenges teams
- Strategic thinker with the agility to operate at pace
Why join us?
At Marshall Motor Group, we’re on an exciting journey of transformation and growth. You’ll have the opportunity to shape the future of our business, work with leading OEM partners, and be part of a culture built on performance and customer excellence.
Our values underpin everything we do: Customer Centric | Integrity | Cooperative | Can-Do | Innovative | Respectful | Modest
Ready to take the next step in your leadership career? Apply now or get in touch to find out more.
Contact Chloe Pink for an informal discussion on what this role and Marshall can offer you and your Career.
Operations Director employer: Marshall Motor Group
Marshall Motor Group is an exceptional employer that champions a culture of performance and customer excellence, making it an ideal place for ambitious leaders. With a commitment to employee development and a focus on building strong relationships with OEM partners, you will have the opportunity to shape strategy and drive growth in a dynamic environment. Join us in our transformative journey and enjoy a supportive workplace that values integrity, cooperation, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Marshall Motor Group, they value customer centricity and integrity, so think about how your experience aligns with these principles and be ready to share examples that showcase your leadership style.
✨Tip Number 3
Showcase your strategic thinking skills! When discussing your past experiences, highlight how you've driven commercial performance and built strong relationships with stakeholders. This will demonstrate that you’re the right fit for shaping future strategies at Marshall.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the team at Marshall Motor Group and being part of their exciting journey.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your proven director-level experience in automotive retail and any commercial achievements that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for performance and people, and explain how you can contribute to our customer-first culture. Be genuine and let your personality come through!
Showcase Your Leadership Style:We want to see how you inspire and develop teams. Share specific examples of how you've led high-performing teams in the past and how you’ve built strong relationships with stakeholders. This will help us understand your people-focused approach.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Marshall Motor Group
✨Know Your Numbers
As an Operations Director, you'll need to demonstrate your strong commercial acumen. Brush up on key performance metrics relevant to the automotive retail sector. Be ready to discuss how you've driven growth and operational excellence in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading high-performing teams. Think of specific examples where you inspired and developed your team members. Highlight your people-focused approach and how it aligns with the values of Marshall Motor Group.
✨Build Relationships
Since building strong relationships with OEM partners is crucial, come prepared with examples of how you've successfully managed stakeholder relationships in the past. Discuss your influencing skills and how they’ve helped achieve shared objectives.
✨Emphasise Customer Excellence
Marshall Motor Group values a customer-first culture, so be ready to share your strategies for embedding this mindset within your teams. Talk about how you've achieved exceptional customer satisfaction results and how you plan to continue this focus in the new role.
