At a Glance
- Tasks: Lead and inspire teams to enhance customer experiences in aftersales.
- Company: Top automotive retailer in the UK with a focus on people and profit.
- Benefits: Competitive salary, ongoing training, and exclusive employee perks.
- Why this job: Make a real difference in customer satisfaction and team performance.
- Qualifications: Proven leadership in aftersales and strong coaching skills.
- Other info: Join a fulfilling work environment with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading automotive retailer in the United Kingdom seeks an Aftersales Development Manager who is passionate about enhancing customer experiences and leadership. This role involves guiding Service, Parts, and Bodyshop teams, setting performance objectives, and ensuring compliance.
Candidates should have a proven record in Aftersales leadership, strong coaching abilities, and excellent stakeholder management skills.
Join a company offering competitive packages, ongoing training, and exclusive employee perks, creating a fulfilling work environment.
Aftersales Performance Leader | People & Profit in Milton Keynes employer: Marshall Motor Group
Contact Detail:
Marshall Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Performance Leader | People & Profit in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work in aftersales. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully guided teams in the past. Highlight your coaching abilities and how they’ve positively impacted performance.
✨Tip Number 3
Research the company culture! Understand what makes this automotive retailer tick. Tailor your conversations to reflect their values and demonstrate how you can enhance customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Aftersales Performance Leader | People & Profit in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for enhancing customer experiences shine through. We want to see how you can bring that enthusiasm to the Aftersales Performance Leader role.
Highlight Your Leadership Skills: Make sure to showcase your proven record in Aftersales leadership. We’re looking for candidates who can guide teams effectively, so share specific examples of your coaching abilities and how you've motivated others.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the time to align their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at Marshall Motor Group
✨Know Your Aftersales Inside Out
Make sure you brush up on your knowledge of the automotive industry, especially in aftersales. Understand the latest trends in customer service and how they impact performance. This will show your passion for enhancing customer experiences and your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in coaching Service, Parts, and Bodyshop teams. Think about specific situations where you set performance objectives and how you motivated your team to achieve them. This will demonstrate your capability as an Aftersales Performance Leader.
✨Master Stakeholder Management
Be ready to discuss your approach to managing stakeholders effectively. Think of instances where you successfully navigated complex relationships or resolved conflicts. This will illustrate your strong stakeholder management skills, which are crucial for this role.
✨Emphasise Continuous Improvement
Highlight your commitment to ongoing training and development, both for yourself and your team. Discuss any initiatives you've led that improved processes or customer satisfaction. This aligns perfectly with the company's focus on creating a fulfilling work environment.