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- Tasks: Lead and motivate a sales team to achieve targets and ensure excellent customer service.
- Company: Join Marshall Motor Group, one of the UK's largest car dealer groups with 144 stores nationwide.
- Benefits: Enjoy 25 days annual leave, discounted car purchases, life assurance, and a pension scheme.
- Why this job: Be part of a passionate team representing a luxury brand with great career development opportunities.
- Qualifications: Previous experience as a sales manager in the automotive industry is essential.
- Other info: Work full-time, Monday to Saturday, with Sundays on a rota and a competitive salary package.
The predicted salary is between 40000 - 70000 £ per year.
Hours: Full time, Monday – Saturday and Sundays on a rota with day off in the week, 45 hours per week.
Salary: Basic salary of up to £50,000 with an OTE up to £70,000 depending on experience, plus use of one of the latest luxury Volkswagen.
Benefits: 25 days annual leave plus bank holidays, Employee Assistance Programme, Discounted Car Purchase Scheme & Colleague Car Benefit Offers, life assurance and pension scheme.
Who we are: Marshall Motor Group is one of the UK’s largest car dealer groups representing 25 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 144 stores situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The Role: We are seeking an experienced Car Sales Manager to join Marshall Motor Group and lead our sales team at our Volkswagen store based in Coulsdon. This role will see you use your sales management experience to lead the team in delivering good outcomes for our customers. Reporting to the Head of Business, this is a fantastic opportunity to join a leading automotive group whilst representing an amazing brand. You will oversee a team of Sales Executives, Transaction Managers and a Used Car Sales Manager, who oversee both New and Used Vehicle Sales.
We are looking for someone who shares a passion for our luxury brand and who is determined to push the team and Business to the next level. Must have previous experience in budgeting and forecasts.
We can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support and a platform to succeed.
What do I do?
- Manage the Sales Executives and Transaction Manager.
- Motivate the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance products.
- Liaise with customers, both face-to-face and by phone/email, dealing with customer complaints in an efficient and effective manner.
- Work to promote vehicles and services on offer in the dealership and online.
- Ensure excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores.
- Collate finance proposals for customers that are in the best interests of the customer.
What do I need?
To be successful in this role, you will have previous experience as a sales manager within the automotive industry with main dealership experience. In addition to your experience, you will demonstrate the following:
- Excellent relationship building skills with internal and external stakeholders.
- Ability to lead and motivate a team to achieve both quality & quantity goals.
- A calm and professional manner.
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Seniority level
Associate
Employment type
Full-time
Job function
Sales and Management
Industries
Retail Motor Vehicles
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General Sales Manager employer: Marshall Motor Group
Contact Detail:
Marshall Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager
✨Tip Number 1
Familiarize yourself with Volkswagen's latest models and features. Being knowledgeable about the brand will not only help you in interviews but also show your genuine passion for the luxury vehicles you'll be selling.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in sales management. Attend industry events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your previous sales management experiences in detail. Be ready to share specific examples of how you've motivated teams, achieved sales targets, and handled customer complaints effectively.
✨Tip Number 4
Research Marshall Motor Group's values and culture. Understanding their commitment to people, customers, integrity, and innovation will help you align your responses during the interview and demonstrate that you're a good fit for their team.
We think you need these skills to ace General Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a sales manager in the automotive industry. Focus on your achievements in leading teams, meeting sales targets, and managing customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to delivering excellent customer service. Mention specific examples of how you've motivated teams and achieved sales goals in the past.
Highlight Relevant Skills: In your application, emphasize your relationship-building skills and your ability to handle customer complaints effectively. These are crucial for the role and will set you apart from other candidates.
Research Marshall Motor Group: Familiarize yourself with Marshall Motor Group's values and mission. Understanding their commitment to people, customers, integrity, and innovation will help you align your application with their expectations.
How to prepare for a job interview at Marshall Motor Group
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Volkswagen and the automotive industry during the interview. Share specific examples of how you have engaged with the brand or similar luxury brands in the past.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in managing and motivating a sales team. Highlight any successful strategies you've implemented to achieve sales targets and improve customer satisfaction.
✨Be Ready with Financial Acumen
Since budgeting and forecasts are crucial for this role, be prepared to discuss your experience with financial management. Bring examples of how you've successfully managed budgets in previous positions.
✨Emphasize Customer Service Excellence
Prepare to talk about your approach to customer service and how you ensure high satisfaction scores. Share specific instances where you resolved customer complaints effectively and improved their experience.
