At a Glance
- Tasks: Manage warranty processes and support our service teams for a seamless customer experience.
- Company: Join Marshall Audi Exeter, a brand that values precision and exceptional customer care.
- Benefits: Earn £29,500 to £32,000, enjoy 25 days leave, and access exclusive perks.
- Other info: Be part of a diverse team that values equal opportunity and personal growth.
- Why this job: Drive your career forward in a supportive environment with tailored training opportunities.
- Qualifications: Previous admin experience preferred; IT skills are essential, Kerridge knowledge is a bonus.
The predicted salary is between 29500 - 32000 € per year.
Drive your career forward with a brand that values precision, compliance, and exceptional customer care. At Marshall Audi Exeter, we’re looking for a detail-focused Warranty Administrator to manage warranty processes and support our workshop and service teams in delivering a seamless customer experience.
Responsibilities
- Oversee the accurate and timely completion of warranty-related administration, ensuring all processes comply with manufacturer and group policies.
- Manage your workload efficiently to meet all departmental objectives and legal requirements.
- Ensure strict adherence to all Group, Manufacturer policies, and statutory legislation.
- Utilise IT systems; Kerridge experience is a plus but not essential as full training will be provided.
- Organise, process-driven, and manage time and workload effectively.
- Build good working relationships and uphold our Marshall values at all times.
Qualifications
- Previous administration experience, ideally with knowledge of manufacturer warranty procedures.
- Confidence in using IT systems; Kerridge experience is a plus but not essential.
- Organised, process-driven and effective at managing time and workload.
- Customer‑centric and can‑do attitude.
Benefits
- £29,500 to £32,000 basic (DOE)
- 25 days’ annual leave + bank holidays (increases with service)
- Life assurance & pension scheme
- Discounts on car servicing, purchase & more
- Access to exclusive shopping and lifestyle perks
- Full tailored training and career development pathways across the Group
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.
Equal Opportunity
At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Warranty Divisional Administrator in Exeter employer: Marshall Motor Group
At Marshall Audi Exeter, we pride ourselves on fostering a supportive and dynamic work environment where precision and exceptional customer care are at the forefront. As a Warranty Divisional Administrator, you will benefit from comprehensive training, generous annual leave, and exclusive employee perks, all while being part of a team that values your growth and development. Join us in a role that not only offers competitive remuneration but also the opportunity to build lasting relationships and advance your career within a respected brand.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Divisional Administrator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Marshall Audi Exeter. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research warranty processes and be ready to discuss how your previous experience aligns with the role. Show them you’re detail-focused and customer-centric, just like they want.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Warranty Divisional Administrator in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Warranty Divisional Administrator role. Highlight any previous administration experience and knowledge of warranty procedures, as this will show us you’re a great fit for the position.
Showcase Your IT Skills:Even if you haven't used Kerridge before, let us know about your confidence in using IT systems. Mention any relevant software you've worked with, as we value tech-savvy candidates who can adapt quickly.
Emphasise Your Organisational Skills:We’re looking for someone who can manage their time and workload effectively. In your application, share examples of how you’ve organised tasks or projects in the past to demonstrate your process-driven approach.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Marshall family!
How to prepare for a job interview at Marshall Motor Group
✨Know Your Warranty Stuff
Brush up on warranty procedures and policies relevant to the automotive industry. Familiarise yourself with common terms and processes, as this will show your potential employer that you’re serious about the role and understand the importance of compliance.
✨Show Off Your Organisational Skills
Prepare examples from your past experience where you successfully managed your workload and met deadlines. Being organised is key for a Warranty Divisional Administrator, so highlight how you prioritise tasks and ensure accuracy in your work.
✨Get Comfortable with IT Systems
Even if you haven't used Kerridge before, demonstrate your confidence in using IT systems. Share experiences where you quickly adapted to new software or tools, as this will reassure them that you can handle their systems with ease.
✨Emphasise Customer Care
Since the role involves supporting service teams and ensuring a seamless customer experience, be ready to discuss how you've gone above and beyond for customers in previous roles. A customer-centric attitude is crucial, so let that shine through!
