At a Glance
- Tasks: Manage warranty processes and support workshop teams for a seamless customer experience.
- Company: Join Marshall Audi Exeter, a brand that values precision and exceptional customer care.
- Benefits: Competitive salary, 25 days annual leave, life assurance, and career growth opportunities.
- Other info: Full training provided; Kerridge experience is a bonus but not required.
- Why this job: Drive your career forward in a detail-focused role with a supportive team.
- Qualifications: Previous admin experience and a customer-centric attitude are essential.
The predicted salary is between 29500 - 32000 € per year.
Drive your career forward with a brand that values precision, compliance, and exceptional customer care. At Marshall Audi Exeter, we’re looking for a detail-focused Warranty Administrator to manage warranty processes and support our workshop and service teams in delivering a seamless customer experience.
Responsibilities
- Oversee the accurate and timely completion of warranty-related administration, ensuring all processes comply with manufacturer and group policies.
- Manage your workload efficiently to meet all departmental objectives and legal requirements.
- Ensure strict adherence to all Group, Manufacturer policies, and statutory legislation.
- Utilise IT systems; Kerridge experience is a plus but not essential as full training will be provided.
- Organise, process-driven, and manage time and workload effectively.
- Build good working relationships and uphold our Marshall values at all times.
Qualifications
- Previous administration experience, ideally with knowledge of manufacturer warranty procedures.
- Confidence in using IT systems; Kerridge experience is a plus but not essential.
- Organised, process-driven and effective at managing time and workload.
- Customer‑centric and can‑do attitude.
Benefits
- £29,500 to £32,000 basic (DOE)
- 25 days’ annual leave + bank holidays (increases with service)
- Life assurance
Warranty Divisional Administrator in Devon employer: Marshall Motor Group
At Marshall Audi Exeter, we pride ourselves on fostering a supportive and dynamic work environment where precision and exceptional customer care are at the forefront of our operations. As a Warranty Divisional Administrator, you will benefit from competitive pay, generous annual leave, and life assurance, all while being part of a team that values your growth and development through comprehensive training and a strong emphasis on collaboration. Join us in a location that not only champions professional excellence but also promotes a culture of respect and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Divisional Administrator in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Marshall Audi Exeter. Building relationships can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show that we align with their commitment to precision and customer care. Practise common interview questions and think about how our skills match the role.
✨Tip Number 3
Showcase our organisational skills! During the interview, share examples of how we've managed workloads effectively in previous roles. This will demonstrate that we can handle the demands of the Warranty Divisional Administrator position.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit for the team.
We think you need these skills to ace Warranty Divisional Administrator in Devon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration experience and any relevant knowledge of warranty procedures. We want to see how your skills align with the detail-focused role we're offering!
Showcase Your IT Skills:Even if you haven't used Kerridge before, let us know about your confidence in using IT systems. We value a can-do attitude, so don’t hesitate to mention any software you’re familiar with!
Be Process-Driven:In your application, emphasise your organisational skills and how you manage your workload effectively. We’re looking for someone who can keep everything running smoothly, so show us how you do that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marshall Motor Group
✨Know Your Warranty Stuff
Brush up on warranty processes and manufacturer policies before the interview. Being able to discuss your understanding of these topics will show that you're detail-focused and ready to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed your workload in previous roles. Use specific instances where you met deadlines or improved processes to demonstrate your organisational abilities.
✨Get Comfortable with IT Systems
Even if you haven't used Kerridge, be ready to talk about your experience with other IT systems. Highlight your adaptability and willingness to learn new software, as this is crucial for the role.
✨Emphasise Customer Care
Since the role involves supporting service teams, think of times when you went above and beyond for a customer. Sharing these stories will showcase your customer-centric attitude and align with the company’s values.
