Marshall Motor Group is seeking a Dispute Resolution Officer in Bolton (one day a week in the office). The role owns the end-to-end complaint process to ensure timely, customer-focused outcomes in a FCA-regulated environment.
In addition to complaint handling, you will update customers, maintain records, and contribute to regulatory reporting and continuous improvement. The role offers up to £40,000 per annum, 40 hours weekly, and benefits including life assurance, pension, and employee
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Regulatory Complaints & Compliance Lead in Bolton employer: Marshall Motor Group
Marshall Motor Group is an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous benefits including 25 days of annual leave, and opportunities for career advancement within the Constellation Automotive Group, employees can thrive in a supportive environment while contributing to a leading car dealer group in Milton Keynes.
