Marshall Motor Group in Bolton seeks a Dispute Resolution Officer to manage complaints end-to-end, ensuring regulatory compliance and customer-focused outcomes. The role reports to the Compliance Manager and requires coordinating with regulators and lenders.
You will monitor complaint records, deliver training, and produce FCA RegData reports, while driving continual improvement and a positive compliance culture.
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FCA-Compliant Complaints Officer in Bolton employer: Marshall Motor Group
Marshall Motor Group is an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and professional growth. With a competitive salary, generous benefits including 25 days of annual leave, and opportunities for career advancement within the Constellation Automotive Group, employees can thrive in a supportive environment while contributing to a leading car dealer group in Milton Keynes.