Quality Compliance Manager in Cambridge

The Quality Compliance Manager is responsible for developing, implementing, and monitoring compliance and quality management systems within Marshall Land Systems. This role ensures adherence to regulatory standards (ISO 9001), internal policies, and industry guidelines to maintain product/service quality and operational integrity.

Responsibilities

• Regulatory Compliance: Ensure compliance with industry regulations and legal requirements; monitor changes in regulatory standards and update internal group policies accordingly; liaise with regulatory authorities and external auditors.
• Quality Management System (QMS): Develop, implement, and maintain the QMS; ensure processes comply with standards (ISO 9001, AQAP 2110); conduct regular reviews of group quality procedures.
• Audits: Plan and conduct internal quality audits within the group; coordinate external audits with customers and regulatory bodies; track corrective and preventive actions (CAPA).
• Risk Management: Identify quality and compliance risks; implement risk mitigation strategies; investigate deviations, complaints, and non‑conformities.
• Document and Reporting: Maintain compliance records, SOPs, and quality documentation; prepare compliance reports; ensure proper documentation control.
• Training and Awareness: Train employees on quality compliance policies and standards; promote a culture of quality and regulatory awareness.
• Customer issue management: Ensure that customer product and service issues are dealt with in a timely and effective manner.
• Team management: Manage the compliance team, support and advise on daily issues, resolve workload issues within the team, and proactively reduce incidents and customer complaints.

Qualifications

• Strong knowledge of ISO 9001 and AQAP 2110.
• Lead auditor qualification.
• Risk assessment and root cause analysis.
• Documentation and compliance management.
• Leadership and team management.
• Analytical and problem‑solving skills.
• Communication and stakeholder management.
• 5–10 years’ experience in quality assurance, compliance or regulatory roles.
• Experience managing audits, regulatory inspections, and quality systems.
• Industry‑specific knowledge (manufacturing, aerospace).

Additional Local Needs

Approximately 10% travel involved with this role to other MA sites (both UK & international travel).

Benefits

• 27 days holiday (increasing with service up to 30 days, option to buy/sell).
• Pension contributions up to 9%.
• Private medical insurance.
• Extensive flexible benefit program including Cycle to Work.
• Life assurance at 4x basic salary.
• Enhanced parental leave and pay.
• Paid volunteering leave.
• Access to industry‑leading wellbeing resources and tools.

Company Overview

Marshall Land Systems is a Canadian‑owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to early hydrogen fuel‑cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. The company employs 600 people with major facilities in the UK, Canada, and the Netherlands.

Equal Opportunity

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.