Sales Account Manager in Smethwick

Are you a Sales Account Manager who believes that relationships always come first? Some businesses are all about quick wins and short-term targets. This isn't one of them. Here, relationships aren't just built...they're nurtured over decades. Clients don't just come and go; they stick around for 30, even 40 years because they trust the people, not just the product. That's where you as Sales Account Manager come in. Here is a rare opportunity to step into an industry leader...where clients don't see you as a salesperson, but as a trusted partner. You'll be the person they turn to, the one who just gets it, ensuring everything runs smoothly whilst making their lives easier. You'll be joining at a time where the business is growing following recent investment. So if you're someone who enjoys being part of a small company with big ambitions, somewhere that's building, improving and moving forward, you'll enjoy being part of this journey. And the best part? You won't be doing this alone. You'll be learning from two brilliant Account Managers who have been with the business for 20 years between them. They know the industry inside out, and they'll be on hand to support, train and guide you. You'll also be working closely with a Managing Director who invests in her team, making sure you feel valued from day one. If you want a job where you're just a name on a spreadsheet, this isn't it. But if you want to matter, to grow and to be part of something where your work makes a real difference, keep reading.

What will you be doing as Sales Account Manager?

• Being the go-to person: Clients will rely on you to keep things running smoothly, handling enquiries, processing orders and ensuring everything happens as it should.
• Building relationships that last: No pushy sales tactics. Just trust, reliability and great service within a company that's extremely well respected.
• Problem-solving with confidence: If something needs sorting, you'll be the one to make it happen.
• Blending the old with the new: The company holds traditional values, but they're always open to new and innovative ways to improve. If you have ideas, they'll be heard.

What's in it for you as Sales Account Manager?

• £28,000 + bonus. Your hard work won't go unnoticed.
• Smethwick, West Midlands Monday to Friday | 8am-5pm 4:30pm finish Fridays because life's too short for late finishes.
• A team where you'll be more than just a number: Small enough for your voice to count, big enough to support you.
• Training and mentorship from experienced Account Managers: You'll be learning from the best.
• No out-of-hours working: Your time is your own when you log off.
• A Managing Director who believes in looking after people: Someone who invests in her team, listens and supports.
• A long-term career path: If you want to progress into a Senior Account Manager role, that's absolutely on the table.
• If you're someone who likes to keep developing...you'll have that opportunity here. Whether it's industry-specific training, leadership development to help you progress as Sales Account Manager or IT training that helps you feel more confident in your role, you'll be supported with external training that helps you grow.

This isn't about meaningless targets or sales scripts. It's about trust, loyalty and being part of something real. If that sounds like your kind of place, let's talk.