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- Tasks: Solve challenges as a Service Engineer, from troubleshooting to training customers.
- Company: Join a supportive team at a dynamic company with diverse applications.
- Benefits: Enjoy competitive salary, 25.5 days holiday, health cover, and career progression.
- Why this job: Experience variety in your work, from fixing machines abroad to remote support.
- Qualifications: Confident in fault finding, adaptable, and have a driving licence and passport.
- Other info: Be part of a team that values collaboration and personal growth.
The predicted salary is between 30000 - 45000 £ per year.
Up to £45,000 + overtime pay + company credit card + pool vehicle.
Have you ever loved a challenge so much that you can't put it down until you've solved it? That's the life of a Service Engineer here. One day you could be in Spain fixing a breakdown, the next you're back at base in the UK talking a customer through fault finding over Teams. Sometimes you'll be face-to-face, other times you'll be guiding someone whose first language isn't English through a tricky issue... no two days are ever the same, and you are working for a company where the applications can be used in a huge variety of industries.
This isn't about routine maintenance alone, as a Service Engineer you'll be stripping machines down, working through electrical drawings like a maze, finding the problem at its core, and putting everything back together again. You'll train customers, install kit, demonstrate at events, and make sure downtime is kept to a minimum.
What makes it work? The team... There are three of you plus your manager, and the culture is all about mucking in together. Yes, you'll travel, but the load is shared, and family comes first; if you're away one week, the next could be spent closer to home troubleshooting or training.
You'll have everything you need: a company credit card so you're never out of pocket, pool cars with mileage covered if you use your own, and all the tools, laptop and tablet provided. If you're ever needed on a weekend, you'll get your day rate plus an extra £100 on top.
To thrive here as a Service Engineer, you'll need to:
- Be confident fault finding with electrical equipment
- See electrical drawings as a puzzle to be solved, not a headache
- Enjoy pulling something apart, finding the fault, and putting it back together
- Be adaptable enough to work abroad or in the UK, sometimes at short notice (no more than six times a year for 1-2 weeks)
- Have a driving licence, passport, and a genuine love of solving problems
The salary on offer here is between £30,000 - £45,000 and that all depends on what experience you are bringing to the table.
There are so many benefits to working here, too many to list them all. But they include 25.5 days holiday plus bank holidays, health cover, pension, death in service, proper training and even peer-to-peer recognition schemes. If you're looking for progression, the door is open, whether that means moving into management one day or simply becoming the best Service Engineer you can be, the support is there for both.
You might have been a Maintenance Engineer, Service Engineer elsewhere, or even ex-military. What matters is your ability to troubleshoot, use initiative, and keep customers moving. This Service Engineer role is one where variety really is the norm... one week could be overseas, the next could be on the phone helping someone get back up and running. If you're someone who gets a buzz from solving problems and wants to be part of a team that has each other's backs, this one is for you.
This role is exclusive to Marshall Harmony. You won't be contacted by any third parties. If you'd like more info or want to talk it through, just drop us a message, or send your CV to the email above.
Service Engineer employer: Marshall Harmony
Contact Detail:
Marshall Harmony Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former Service Engineers on LinkedIn, and don’t be shy about asking for advice or insights. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by practising common questions related to fault finding and troubleshooting. We recommend doing mock interviews with friends or family to get comfortable talking about your experiences and skills. Remember, confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Bring examples of past challenges you’ve faced and how you tackled them. We want to see that you’re not just a technician, but a true Service Engineer who thrives on challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, make sure to highlight your knack for troubleshooting and solving problems. We love candidates who can demonstrate their ability to tackle challenges head-on, just like a Service Engineer would!
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to reflect the skills and experiences that match our Service Engineer role. We want to see how your background fits with the variety of tasks you'll be handling here.
Be Clear and Concise: When writing your cover letter or any application materials, keep it clear and to the point. We appreciate straightforward communication, especially since you’ll be guiding customers through complex issues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Marshall Harmony
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around fault finding and electrical equipment. Be ready to discuss specific examples of how you've tackled similar challenges in the past.
✨Show Your Problem-Solving Skills
Prepare to share stories that highlight your ability to troubleshoot and solve problems. Think of situations where you had to adapt quickly, whether it was working abroad or helping a customer over the phone.
✨Emphasise Teamwork
Since this role is all about collaboration, be ready to talk about your experience working in teams. Share how you’ve mucked in with colleagues to get the job done and how you support each other in challenging situations.
✨Be Ready for the Unexpected
Given the nature of the job, you might be asked about your flexibility and adaptability. Prepare to discuss how you handle last-minute changes and your willingness to travel, as well as your love for variety in your work.
