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- Tasks: Provide exceptional service and create memorable dining experiences for guests.
- Company: Dynamic restaurant in Kensington, London with a focus on teamwork.
- Benefits: Flexible shifts, competitive pay, and a vibrant work environment.
- Why this job: Join a passionate team and enhance your hospitality skills in a fast-paced setting.
- Qualifications: 2 years of experience in hospitality and strong customer service skills.
- Other info: Opportunity to grow within a supportive and collaborative workplace.
The predicted salary is between 13 - 16 £ per hour.
We are currently seeking a friendly and professional Waiter/Waitress to join our dynamic team in Kensington, London. In this role, you will be responsible for providing exceptional service to our guests, ensuring they have a pleasant and memorable dining experience. Ideal candidates should have a passion for hospitality and possess the ability to work in a fast-paced environment. You will be part of a culture that emphasizes teamwork and customer satisfaction, contributing to our mission of delivering remarkable service. As a key member of our food service team, your interactions with guests will be pivotal to our restaurant’s success.
Responsibilities:
- Greet and escort guests to their tables.
- Present menus and provide detailed information about dishes and drinks.
- Take customer orders and relay them to the kitchen staff.
- Serve food and beverages in a timely manner.
- Monitor table status and ensure guest satisfaction throughout the dining experience.
- Handle guest complaints and requests with professionalism.
- Maintain cleanliness and organization of the dining area.
- Process payments and handle cash transactions.
- Collaborate with team members to ensure all guests receive excellent service.
Requirements:
- Minimum 2 years of experience in a similar role within the hospitality industry.
- Strong customer service skills and a passion for food and beverage.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Flexibility to work various shifts, including evenings and weekends.
- Basic knowledge of food safety and hygiene standards.
- Ability to work well within a team and contribute positively to the workplace culture.
Waiter/Waitress employer: Marshall Agency
Contact Detail:
Marshall Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the restaurant scene in Kensington! Visit local eateries, chat with staff, and show your enthusiasm for the hospitality industry. This not only helps you understand the vibe but also gives you a chance to network.
✨Tip Number 2
When you apply, make sure to highlight your customer service skills and any experience you have in fast-paced environments. We love seeing candidates who can multitask and keep a cool head under pressure!
✨Tip Number 3
During interviews, be ready to share specific examples of how you've handled guest complaints or worked as part of a team. We want to see your conflict resolution skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are eager to join our team.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing excellent service and making guests feel special.
Highlight Relevant Experience: Make sure to detail your previous roles in the hospitality sector, especially any experience as a waiter or waitress. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!
Emphasise Teamwork and Communication Skills: Since we value collaboration, mention instances where you’ve worked well in a team. Talk about how you communicate effectively with colleagues and guests alike, as this is key to creating a great dining experience.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your application. Use a friendly tone but ensure your language is clear and respectful. And don’t forget to apply through our website for the best chance of joining our team!
How to prepare for a job interview at Marshall Agency
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food and drink confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you resolved conflicts or went above and beyond for a guest, as this will highlight your suitability for the role.
✨Demonstrate Team Spirit
Since teamwork is crucial in a restaurant setting, be ready to discuss how you’ve collaborated with colleagues in previous jobs. Share stories that illustrate your ability to work well with others and contribute positively to the team.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to multitask and handle pressure. You might be asked how you would manage multiple tables during a busy shift, so think through your strategies for staying organised and calm under pressure.
