At a Glance
- Tasks: Serve clients with commercial insurance products and manage their accounts effectively.
- Company: Join Marsh Commercial, a leader in the insurance industry with a vibrant culture.
- Benefits: Professional development, supportive leaders, and a range of career opportunities.
- Other info: Hybrid role with a focus on teamwork and client satisfaction.
- Why this job: Make a real impact while building a long-term career in insurance.
- Qualifications: 1 year of insurance experience and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a talented individual to join Marsh Commercial in Worcester. This is a hybrid role that has a requirement of working at least four days a week in the office.
We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products. For this role we are happy to consider those with either personal lines or commercial insurance experience. If successful you’ll be provided with a first‑class induction, as well as be given the opportunity to attain chartered insurance qualifications.
Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.
We will rely on you to:
- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards.
- Ensure timely completion of all set tasks ensuring client satisfaction at all times.
- Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks.
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments.
What you need to have:
- Ideally you’ll have a minimum of 1 years’ experience within insurance, this can be from either personal lines or within commercial insurance.
- Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
- Ability to remain calm under pressure and be able to work flexibly when required.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Have experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long‑term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance related qualifications.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
Client Advisor (Commercial Insurance) in Worcester employer: Marsh
Marsh Commercial in Worcester is an exceptional employer that prioritises professional development and offers a vibrant, inclusive work culture. With a commitment to supporting your career growth through training and the opportunity to attain chartered insurance qualifications, you will thrive in a collaborative environment where your contributions truly matter. Enjoy the benefits of working with talented colleagues while making a meaningful impact on clients and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor (Commercial Insurance) in Worcester
✨Network Like a Pro
Get out there and connect with people in the insurance industry! Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Advisor role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience and skills. Talk about how you've handled client queries or managed renewals in the past. We want to see that you can bring value to our team!
✨Be Ready for the Interview
Prepare for common interview questions related to client service and insurance knowledge. Think about examples from your past work that showcase your adaptability and organisational skills. We love candidates who can think on their feet!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining Marsh Commercial.
We think you need these skills to ace Client Advisor (Commercial Insurance) in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Advisor role. Highlight your relevant experience in commercial insurance or personal lines, and don’t forget to showcase those strong communication and organisational skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about a career in insurance and how your background makes you a great fit for our team at Marsh Commercial. Keep it engaging and personal!
Showcase Your Skills:In your application, be sure to highlight your literacy, numeracy, and administration skills. We want to see how you’ve used these in past roles, especially when managing client accounts or handling multiple enquiries.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture!
How to prepare for a job interview at Marsh
✨Know Your Insurance Stuff
Make sure you brush up on both personal and commercial insurance products. Familiarise yourself with the key terms and concepts, as well as any recent developments in the industry. This will show your potential employer that you're genuinely interested and knowledgeable about the field.
✨Showcase Your Client Service Skills
Prepare examples of how you've provided excellent client service in the past. Think about specific situations where you identified client needs and went above and beyond to meet them. This is crucial for a role like Client Advisor, so be ready to share your success stories!
✨Demonstrate Adaptability
In your interview, highlight instances where you've had to adapt quickly to changing circumstances or support colleagues under pressure. This role requires flexibility, so showing that you can handle unexpected challenges will make you stand out.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position, plus it gives you a chance to assess if the company is the right fit for you.
