Senior Claims Consultant - Public Sector in Newcastle upon Tyne

Senior Claims Consultant - Public Sector in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Marsh

At a Glance

  • Tasks: Manage client claims and provide strategic risk advice to public sector organisations.
  • Company: Join Marsh, a leading global insurance broker and risk advisor.
  • Benefits: Enjoy professional development, a vibrant culture, and flexible hybrid work options.
  • Other info: Be part of an inclusive team dedicated to client success and community impact.
  • Why this job: Make a real impact in the public sector while developing your career.
  • Qualifications: Experience in public sector claims and strong relationship management skills.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a talented individual to join our public sector claims team. This role will be based in the Midlands, Cardiff, Reading or Leeds area. This is a hybrid role that requires working at least three days a week in the office.

We have an exciting opportunity for an experienced Claims Consultant to work with our public sector client base (local authorities, housing associations, government bodies and blue light services). Supporting clients through any losses they may have suffered and providing consultancy support on minimising the possibility of further claims. This team provides Strategic and Operational Risk advice to the UK’s largest organisations. We are a professional services firm consisting of consultants, actuaries, accountants, and ex‑lawyers.

What you will do:

  • Manage an allocation of clients, ensuring each client receives optimum claims service from insurer and other service providers.
  • Travel to meet clients as required.
  • Identify needs and deliver project work at the request of clients and the wider Marsh client base.
  • Establish effective claims management procedures and provide insightful analysis into the client’s total cost of claims.
  • Help clients understand the root cause of their losses and what they can do to minimise future claims.
  • Report writing and training of clients.
  • Deliver internal teams and external client presentations.

What you need:

  • Strong public sector claims background with experience across EL, PL, Cyber, Property and/or Motor Fleet claims.
  • Client‑facing experience advising on claims reduction, process improvements, and claims trend analysis.
  • Strong relationship management skills to work with organisations, insurers, loss adjusters, TPAs and lawyers.

What makes you stand out:

  • Attending client meetings and maintaining successful & profitable relationships.
  • Organisation and diary management.
  • Commitment to achieving results.
  • Experience of pitching in a new business scenario.
  • CII qualification.
  • Loss adjusting qualification or other professional qualifications.

Why join our team:

  • Professional development opportunities, interesting work and supportive leaders.
  • Vibrant and inclusive culture with talented colleagues to create solutions and have impact for clients and communities.
  • Career opportunities, benefits and rewards to enhance well‑being.

Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We are an equal opportunity employer and provide reasonable adjustments for candidates with disabilities. Marsh McLennan is committed to hybrid work. All colleagues are expected to be in their local office or working onsite with clients at least three days per week.

Senior Claims Consultant - Public Sector in Newcastle upon Tyne employer: Marsh

Marsh is an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and collaboration among talented colleagues. With a focus on meaningful work in the public sector, employees benefit from career growth opportunities, comprehensive rewards, and a commitment to well-being, all while enjoying the flexibility of a hybrid working model in the dynamic city of Newcastle Upon Tyne.

Marsh

Contact Details:

Marsh Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Claims Consultant - Public Sector in Newcastle upon Tyne

Tip Number 1

Network like a pro! Reach out to your connections in the public sector and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.

Tip Number 2

Prepare for those interviews! Research the company and its clients, especially in the public sector. Be ready to discuss how your experience can help them minimise claims and improve processes. Show them you’re the perfect fit!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We’ve got loads of exciting roles waiting for you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Senior Claims Consultant position!

We think you need these skills to ace Senior Claims Consultant - Public Sector in Newcastle upon Tyne

Claims Management
Public Sector Experience
Client-Facing Skills
Relationship Management
Claims Reduction Strategies
Process Improvement
Claims Trend Analysis

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Senior Claims Consultant. Highlight your public sector claims experience and any relevant qualifications. We want to see how your background aligns with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can benefit our public sector clients. Keep it engaging and personal – we love a bit of personality!

Showcase Your Client-Facing Experience:Since this role involves a lot of client interaction, make sure to highlight your experience in managing relationships and advising on claims reduction. We want to know how you’ve made an impact in previous roles!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Marsh

Know Your Claims Inside Out

Make sure you brush up on your knowledge of public sector claims, especially in areas like EL, PL, Cyber, Property, and Motor Fleet. Be ready to discuss specific cases you've handled and how you managed them, as this will show your expertise and confidence.

Showcase Your Client-Facing Skills

Prepare examples that highlight your experience in client management and relationship building. Think about times when you successfully advised clients on claims reduction or process improvements, as these stories will resonate well with the interviewers.

Demonstrate Your Analytical Prowess

Be ready to talk about how you've used data analysis to identify trends in claims and how you've implemented strategies to minimise future claims. This role requires a strong analytical mindset, so showcasing your ability to provide insightful analysis will set you apart.

Practice Your Presentation Skills

Since the role involves delivering presentations to clients and internal teams, practice explaining complex information clearly and engagingly. You might even want to prepare a mini-presentation on a relevant topic to demonstrate your skills during the interview.