Company: Oliver Wyman
Who We Are
Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
Clients approach us with their most significant challenges, and we assemble teams of experts to address each facet of these complex issues. Together, we create breakthroughs that lead to remarkable impact.
Role Overview
Oliver Wyman DNA team builds software products and solutions that aim to be re-used and adapted across different contexts or projects. Typical products span solutions that improve how financial institutions model and manage risk, how wealth managers run their advisory and client processes, how lenders perform credit analysis, and how retailers personalize digital marketing, among others. AI is a key component of all our solutions, and most of our products are either AI-native or largely AI-enhanced.
As Product Manager, you run one of these products day to day: roadmap and backlog, quality and releases, demos, go-to-market material, user feedback and the operating rhythm around it. The direction of the product, its commercial model and its place in the wider portfolio are set by the Partners and the product Directors in the team, and you work to that direction. You prepare the decisions they take; you understand the context, gather the evidence, frame the options and propose a recommendation. You are expected to have a view and to argue it, and you will have the product Directors close by for guidance as you grow into broader ownership. Stakeholders are based in UK, Europe, India and US time zones.
Why Join Us?
- Run a real, impactful software product, used inside the firm and by our clients
- Build products that materially improve how major institutions manage risk, advise clients, extend credit or reach their customers
- Work directly with consulting Partners, clients and engineering teams on products where AI is central
- Learn the commercial side of product from Partners and product Directors who do it every day
- A clear development path toward Director-level product ownership for strong performers
Key Responsibilities
- Run the product backlog day to day, turning the agreed direction into features, priorities, acceptance criteria and releases with the engineering team.
- Maintain the product roadmap, and keep it current as client needs, engineering constraints and priorities change.
- Work closely with the consulting Partners, their teams and their clients to understand their needs and gather requirements.
- Represent the product in demos, pitches and client conversations, supporting the Partner or product Director who leads the commercial discussion.
- Build a strong working understanding of the domain, the users and the competition, and bring it into product discussions.
- Track the usage and cost data behind the product, and provide it to the Partners and product Directors who set pricing and investment.
- Hold the day-to-day quality bar with the engineering team: testing, release readiness, security, data handling and demo readiness.
- Build and maintain the go-to-market package, and promote the product internally across consulting, marketing, sales and delivery.
- Turn feedback from clients, users and delivery teams into a prioritized enhancement list, and be clear on what is out and why.
- Flag trade-offs and hard choices early, prepare the options and a recommendation, and bring them to the Partners and product Directors for decision.
- Run the product operating rhythm and track how the product performs, covering adoption, usage, reliability and client satisfaction.
Technical Skills and Expertise
Product Ownership and Execution:
- Experience running a software product, or a substantial part of one, day to day, with responsibility for the backlog and the release rhythm.
- A track record of imposing structure on an evolving product, and of keeping many threads moving without dropping any.
Domain and Market Understanding:
- Working knowledge of, or genuine appetite to learn, a relevant business domain such as risk modelling, wealth and asset management, credit, banking, insurance, retail or digital marketing.
- The discipline to learn the business process the product improves from clients, consultants and users.
- Experience running a competitive scan and a user needs analysis, and translating both into concrete product implications.
AI Product Fluency:
- Practical understanding of how AI changes product work, covering evaluation of non-deterministic outputs, accuracy thresholds, human oversight and readiness for client use.
- Awareness that AI products carry inference and token costs per user, and the habit of keeping an eye on them.
Product Definition, Delivery and Quality:
- Strong command of intake, prioritization, feature definition, user stories, acceptance criteria and release planning.
- Experience working with e
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Oliver Wyman - Junior Product Manager in Newcastle upon Tyne employer: Marsh
Marsh is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation thrives and employees are empowered to make impactful contributions. With a strong focus on professional development, team members have access to numerous growth opportunities while working in a hybrid environment that balances flexibility with in-person collaboration across various UK locations. Joining Marsh means being part of a forward-thinking team dedicated to delivering cutting-edge AI solutions in a supportive and inclusive atmosphere.
