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- Tasks: Manage client accounts, handle renewals, and support insurance placements.
- Company: Join Marsh Commercial, a leader in the insurance industry with a vibrant culture.
- Benefits: Professional development, flexible hybrid work, and a supportive team environment.
- Other info: Great career growth opportunities and a commitment to inclusivity.
- Why this job: Make a real impact while working with talented colleagues in a dynamic setting.
- Qualifications: Experience in commercial insurance and strong organisational skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Manchester office. This is a hybrid role that requires working at least three days a week in the office.
This position suits an experienced Account Handler/Client Advisor with a background in Commercial or Corporate insurance having worked in a Handler/Broker type role previously. You will be responsible for maintaining your own book of business and handling day‑to‑day activities including renewals, mid‑term adjustments, and client queries.
We will rely on you to:
- Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid‑term changes to risk
- Request and review underwriting information on behalf of Commercial clients and understand their requirements
- Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
- Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
- Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
- Review and comment on indemnity and insurance clauses
What you need to have:
- Proven experience of working on the full renewal process of commercial insurance programs
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- A good awareness of clients’ business, their business issues, insurance programmes and service plans
What makes you stand out:
- Dynamic with previous client‑facing experience
- The ability to remain calm under pressure and work flexibly when required
- Cert CII qualified and working towards ACII is desirable
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
Marsh is committed to a hybrid work environment, requiring at least three days per week in the local office, with flexible arrangements and an “anchor day” per week for full team collaboration. Marsh is an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
Client Advisor (Account Handler) in Manchester employer: Marsh
Contact Detail:
Marsh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Account Handler) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Marsh Commercial. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commercial insurance. Be ready to discuss your experience with renewals and client management. We want to see how you handle real-life scenarios, so think of examples that showcase your skills.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the team, let them know why you’re excited about working at Marsh Commercial. A genuine passion for the job can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and genuinely interested in the position.
We think you need these skills to ace Client Advisor (Account Handler) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in commercial or corporate insurance, and don’t forget to showcase your client-facing experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Advisor role. Mention specific examples of how you've handled renewals and client queries in the past.
Showcase Your Organisational Skills: Since this role requires managing multiple enquiries, make sure to mention any tools or methods you use to stay organised. We love seeing candidates who can juggle tasks like pros!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Marsh
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance, especially the renewal process. Be ready to discuss specific examples from your past experience that demonstrate your understanding of client needs and how you've successfully managed renewals or mid-term adjustments.
✨Show Off Your Organisational Skills
Since this role involves juggling multiple enquiries, prepare to share how you stay organised. Bring examples of tools or methods you use to manage your workload effectively, and be ready to explain how you prioritise tasks when things get busy.
✨Demonstrate Client-Facing Experience
Highlight your previous client-facing roles and how you've built relationships with clients. Think of a few stories where you resolved client queries or handled difficult situations, showcasing your ability to remain calm under pressure and provide excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the role. This shows your genuine interest in the position and helps you assess if Marsh Commercial is the right fit for you. Plus, it gives you a chance to engage with your interviewers!