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- Tasks: Lead incident management and ensure data accuracy while analysing trends.
- Company: Global insurance and consulting leader with a focus on innovation.
- Benefits: Hybrid working, professional development, and a supportive team culture.
- Why this job: Make a real difference in problem management and enhance your IT skills.
- Qualifications: Extensive IT knowledge and strong communication skills required.
- Other info: Join a dynamic team with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading global insurance and consulting company is seeking an IT Problem Manager in Liverpool to ensure data accuracy and manage significant incidents. The role involves determining root causes, analysing incident trends, and facilitating problem management across teams.
Ideal candidates will have:
- Extensive IT knowledge
- Experience in problem management
- Strong communication skills
The organization values professional development and offers a hybrid working environment.
IT Problem Manager | Incident & Problem Leadership in Liverpool employer: Marsh
Contact Detail:
Marsh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Problem Manager | Incident & Problem Leadership in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in problem management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your incident analysis skills. Be ready to discuss how you've tackled significant incidents in the past and what strategies you used to determine root causes.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, as an IT Problem Manager, you'll need to facilitate discussions across teams.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you ace your application and land that IT Problem Manager role. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Problem Manager | Incident & Problem Leadership in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive IT knowledge and experience in problem management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Problem Manager role. Share specific examples of how you've tackled significant incidents and improved data accuracy in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to demonstrate how you’ve facilitated problem management across teams in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marsh
✨Know Your IT Stuff
Make sure you brush up on your IT knowledge, especially around problem management and incident trends. Be ready to discuss specific tools or methodologies you've used in the past to determine root causes and how you've applied them in real-world scenarios.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated complex technical issues to non-technical stakeholders. Think about times when you facilitated discussions across teams to resolve incidents.
✨Understand the Company Culture
Research the company’s values and their approach to professional development. Be prepared to discuss how you align with their culture and how you can contribute to a hybrid working environment, showing that you’re adaptable and proactive.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice articulating your thought process when analysing incident trends and how you would approach a significant incident from start to finish.
