Claims Adviser in Leeds

We are seeking a talented individual to join our Claims team at Marsh Commercial. This role will be based in Leeds and is a hybrid role that requires working at least three days a week in the office.

The Marsh Commercial Claims team is dedicated to delivering exceptional claims handling services across a range of insurance lines, with a focus on Property and Liability claims. Our team prides itself on being detail-oriented, customer-focused, and highly communicative, ensuring that every claim is thoroughly investigated and processed efficiently. We work closely with clients, insurers, and other stakeholders to assess claim validity, facilitate timely settlements, and maintain accurate documentation.

Joining our team means being part of a collaborative environment where your analytical skills and commitment to excellent customer service make a real difference.

The ideal candidate will have some previous claims experience, preferably within Property or Liability; however, other areas of insurance and claims can be considered. They would also be very detail-oriented, customer-focused, and have excellent communication skills.

We will rely on you to:

• Investigate and process insurance claims efficiently and accurately.
• Communicate effectively with clients, insurers, and other stakeholders.
• Assess the validity of claims and ensure timely settlements.
• Maintain accurate records and documentation throughout the claims process.
• Provide exceptional customer service and support to all parties involved.

What you need to have:

• Previous claims experience, preferably within Property or Liability; other insurance and claims areas will be considered.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.
• Proficiency in using claims management software.

What makes you stand out:

• Commercial claims knowledge.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.