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- Tasks: Manage complex Liability Claims and ensure top-notch service delivery.
- Company: Join a global leader in the insurance industry with a vibrant culture.
- Benefits: Professional development, supportive leaders, and a range of career opportunities.
- Why this job: Make a real impact while working with talented colleagues in an inclusive environment.
- Qualifications: Proven experience in Liability claims and strong communication skills.
- Other info: Hybrid role with opportunities for mentoring and leadership.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented individual to join our Marsh Claims Team. This role will be based in the Glasgow office. This is a hybrid role that has a requirement of working at least three days a week in the office.
The main focus of this role is to manage a portfolio of complex Liability Claims ensuring service delivery is in line with client expectations. The job holder will be expected to conclude matters in an efficient and professional manner whilst ensuring all parties are kept fully appraised throughout the claims process. The ability to communicate effectively with various stakeholders is essential.
You will also assist with the training of new joiners and with more complex claims queries from other members of the team. This position would suit an experienced Claims Handler with Liability Claims experience looking to join a Global leader within Insurance.
Responsibilities- Proactively manage an allocated caseload.
- Ensure all Client requests and queries are dealt with promptly and accurately.
- Gather all relevant claims information & documentation.
- Provide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.
- Action all new claims & report to the relevant insurers within applicable SLA's & KPI's.
- Effectively communicate with all key stakeholders attending internal meetings representing claims.
- Build and manage effective internal and external relationships with all involved parties.
- Ensure all files are maintained and data capture accurate and up to date.
- Produce claims reports as required.
- Ensure all regulatory process requirements are adhered to.
- Process DA claims in accordance with scheme requirements.
- Ensure claims are accurately reserved.
- Proven Liability claims experience.
- Experience with complex claims.
- Ability to prioritise and organise own workload.
- Previous team leadership, mentoring experience is advantageous.
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Senior Claims Adviser in Glasgow employer: Marsh
Contact Detail:
Marsh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adviser in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims management. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience with complex liability claims.
✨Tip Number 3
Showcase your communication skills! During interviews, highlight examples where you effectively managed stakeholder expectations or resolved conflicts. This will demonstrate your ability to keep everyone in the loop during the claims process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Claims Adviser in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Liability Claims and complex cases. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Marsh Claims Team. Share specific examples of how you've managed claims and communicated with stakeholders.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to engage with various stakeholders. We love seeing clear and concise writing that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marsh
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of liability claims and any recent developments in the insurance sector. Be prepared to discuss specific cases you've handled, focusing on your approach and the outcomes. This will show your expertise and confidence in managing complex claims.
✨Showcase Your Communication Skills
Since effective communication is key in this role, think of examples where you've successfully managed stakeholder relationships. Practice articulating how you keep clients informed and engaged throughout the claims process. This will demonstrate your ability to maintain transparency and build trust.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenging claims you've dealt with and how you navigated them. Prepare to explain your thought process and decision-making, as this will highlight your analytical skills and ability to prioritise effectively.
✨Emphasise Team Leadership Experience
If you have experience mentoring or leading a team, make sure to highlight it. Discuss how you've supported new joiners or helped colleagues with complex queries. This will not only showcase your leadership skills but also align with the company's focus on professional development and teamwork.
