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- Tasks: Manage client accounts, handle queries, and support insurance renewals.
- Company: Join Marsh Commercial, a leading global insurance broker.
- Benefits: Enjoy hybrid work, professional development, and a vibrant culture.
- Why this job: Make an impact in a dynamic environment with talented colleagues.
- Qualifications: Experience in commercial insurance and excellent organisational skills.
- Other info: Diverse and inclusive workplace with career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Bristol office. This is a hybrid role that has a requirement of working at least three days a week in the office.
This position would suit an experienced Account Handler/Client Advisor with a background in Commercial or Corporate insurance having worked in a Handler/Broker type role previously looking to join an established, market leading insurance broker.
You will be responsible for maintaining your own book of business and handling the day-to-day activities including renewals, mid-term adjustments and handling any client queries as well as attending client visits alongside the Client Executives.
We will rely on you to:
- Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk.
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts.
- Request and review underwriting information on behalf of Commercial clients and understand their requirements.
- Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team.
- Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers.
- Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
What you need to have:
- Proven experience of working on the full renewal process of commercial or corporate insurance programs.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- A good awareness of clients’ business, their business issues, insurance programmes and service plans.
What makes you stand out:
- Dynamic with previous client facing experience.
- The ability to remain calm under pressure and be able to work flexibly when required.
- Cert CII qualified and working towards ACII is desirable.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Client Advisor (Account Handler) in Bristol employer: Marsh
Contact Detail:
Marsh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Account Handler) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh or similar firms. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of commercial and corporate insurance. Be ready to discuss your experience with renewals and client management, as these are key aspects of the Client Advisor role.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple client queries or renewals simultaneously. This will demonstrate that you can handle the fast-paced environment at Marsh.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Marsh Commercial.
We think you need these skills to ace Client Advisor (Account Handler) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight your experience in commercial or corporate insurance, and don’t forget to mention any relevant qualifications like Cert CII or ACII. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Marsh Commercial. Share specific examples of how you've handled client queries or managed renewals in the past. Let us know what makes you stand out!
Showcase Your Organisational Skills: Since this role involves managing multiple enquiries and accounts, make sure to highlight your organisational skills in your application. We love candidates who can juggle tasks effectively, so give us some examples of how you’ve done this in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Marsh
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial and corporate insurance. Be ready to discuss the full renewal process and any specific experiences you've had in handling accounts. This will show that you’re not just familiar with the basics, but you really understand the ins and outs of the industry.
✨Showcase Your Organisational Skills
Since this role involves managing multiple enquiries and tasks, be prepared to share examples of how you've successfully juggled various responsibilities in the past. Highlight any tools or methods you use to stay organised, as this will demonstrate your ability to handle the day-to-day activities effectively.
✨Client-Facing Experience is Key
With a focus on client interactions, think of specific instances where you've dealt with clients directly. Share stories that illustrate your ability to remain calm under pressure and how you’ve built strong relationships. This will help convey your dynamic nature and suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.
