Renewable Energy / Advisory Client Advisor in Worcester

We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Worcester office. This is a hybrid role that requires working at least 3 days a week in the office.

We have an exciting opportunity at Marsh Commercial, where we’re looking to recruit a Client Advisor for our Marsh Commercial Advisory Team. In this role you’ll service both new and existing clients with a range of commercial insurance products. We welcome candidates with experience in personal lines, private clients, or commercial insurance—whether as an existing Account Handler, Claims Handler, or Underwriter looking to transition to an Account Handler position. Successful candidates will receive a first-class induction and the opportunity to obtain chartered insurance qualifications. After training, you’ll manage a dedicated portfolio, handling renewals, invoicing, new quotes, upselling/cross-selling, and responding to client queries.

We will rely on you to:

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk.
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts.
• Request and review underwriting information on behalf of Commercial clients and understand their requirements.
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers.
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
• Produce and/or request Insurer documentation.

What you need to have:

• Demonstrable experience within insurance, this can be from either personal lines or within commercial insurance.
• Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
• Ability to remain calm under pressure and be able to work flexibly when required.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.

What makes you stand out:

• Dynamic with previous client facing experience.
• The ability to remain calm under pressure and be able to work flexibly when required.
• Cert CII qualified or actively studying towards it.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.