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For Companies At a Glance
- Tasks: Support clients and manage enquiries while building relationships with insurers.
- Company: Join Marsh Commercial, a leading UK insurance broker with a diverse culture.
- Benefits: Enjoy professional development, hybrid work, and a supportive team environment.
- Why this job: Kickstart your career in a sustainable industry with real impact.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Great opportunities for career growth and learning in a vibrant workplace.
The predicted salary is between 20000 - 30000 £ per year.
Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in Glasgow or Edinburgh and requires at least four days per week in the office.
Responsibilities
- Handle both new and existing customer enquiries on behalf of the Account Executives.
- Manage administrative processes for new business, mid-term adjustments, and renewals.
- Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines.
- Build relationships with insurers to secure the best terms and pricing for clients.
- Maintain accurate records and documentation of all client interactions and policy details.
What you need to have
- Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
- Strong literacy, numeracy, administration, and communication skills.
- Ability to remain calm under pressure and adapt to changing priorities.
- Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
- Proficiency in Microsoft Office Suite and similar software.
What makes you stand out
- A desire for a long-term career in the insurance industry.
- A passion for learning and pursuing further insurance-related qualifications.
- Prior insurance experience (not essential but a plus).
Why join our team
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
Trainee Client Manager employer: Marsh Risk
Contact Detail:
Marsh Risk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Manager
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh. Use LinkedIn to connect and engage with them. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by researching Marsh Commercial and its values. Understand their approach to client satisfaction and diversity. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves handling client enquiries, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Marsh and ready to kickstart your career in insurance.
We think you need these skills to ace Trainee Client Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for a long-term career in insurance! In your application, mention why you're excited about this industry and how you plan to grow within it.
Tailor Your CV: Make sure your CV highlights relevant experience, even if it's from customer-facing roles like retail or hospitality. We want to see how your skills can transfer to the Trainee Client Manager position!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure to communicate your key points effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Marsh Risk
✨Know Your Stuff
Before the interview, make sure you understand the basics of the insurance industry and what a Trainee Client Manager does. Familiarise yourself with Marsh Commercial's values and their approach to client satisfaction. This will show your genuine interest in the role and the company.
✨Showcase Your Skills
Highlight your previous experience in customer-facing roles, even if it's from retail or hospitality. Be ready to discuss how your strong communication and organisational skills can help you manage client enquiries effectively. Use specific examples to illustrate your points.
✨Prepare for Common Questions
Anticipate questions about handling pressure and adapting to changing priorities. Think of scenarios where you've successfully managed multiple tasks at once. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available for new hires or how the team collaborates in a hybrid work environment. This shows your enthusiasm for the role and your desire to grow within the company.
