At a Glance
- Tasks: Lead a team of Client Advisors and manage client relationships in the insurance sector.
- Company: Join Marsh, a global leader in risk and insurance management.
- Benefits: Enjoy hybrid work, competitive salary, and professional development opportunities.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by mentoring others and shaping client service excellence.
- Qualifications: Previous leadership experience and strong organisational skills are preferred.
The predicted salary is between 40500 - 49500 £ per year.
Are you looking for a role that will allow you to be involved with clients and insurers while managing and developing a team of Client Advisors? By joining Marsh, this opportunity would see you join a successful management team and work closely with colleagues, clients, and insurers to provide a first-class service.
What can you expect?
Working in collaboration with other Team Leaders, you will manage a team of Client Advisors supporting a wide range of insurance programs focused on commercial clients. You will be responsible for leading a team of Client Advisors while having ownership of the full renewal process for your own commercial portfolio. The role will involve being an active part of the leadership team, as well as working with Client Executives in strategy meetings; gathering and analysing data; working with clients and insurers to obtain quotations; creating reports; and finalizing placements. You will have the necessary support, training, and resources to develop your own career and skills, and to strengthen the skills and capabilities across your team.
We will rely on you to:
- Day-to-day management and personal development of a team of Client Advisors
- Actively participate as a member of the leadership team to assist in the development of strategy, client service, growth, and recruitment
- Mentor others and support their development and progression
- Support the Head of Office in achieving strategic goals
- Represent the business and the region in national forums and take responsibility for strategic and operational deliverables
- Liaise with Marsh Client Executives and brokers regarding placement strategy for insurance renewals
- Prepare and submit accurate market presentations and slips in consultation with the Client Executive and Market Placement Team
- Collate and negotiate terms with incumbent and prospective insurers
- Analyse quotes and work with insurers to negotiate cover and premiums
- Assist with the preparation of client reports for renewal
- Strive to deliver best practice, market-leading service and solutions with a focus on client service excellence across a wide range of topics
What you need to have:
- Previous Team Leader or Management experience preferred, or the ability to demonstrate leadership qualities
- Proven experience of Account Handling with mid-market to large commercial accounts
- Dynamic with a drive to continually improve service to clients
- A passion for making a difference to the working lives, skills, and success of colleagues
- Ability to remain calm under pressure and work flexibly when required
- Excellent organizational skills with the ability to manage multiple issues/challenges simultaneously
- Fully competent in the use of Microsoft Office products
What makes you stand out:
- Cert CII qualified (or equivalent) essential
- ACII (or equivalent) or working towards preferred
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
Client Advisor Team Lead in Skipton employer: Marsh Risk
Marsh Risk is an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and growth. As a Commercial Client Executive in the beautiful locations of Plymouth or Newquay, you will benefit from a supportive team environment while having the opportunity to manage and expand your client portfolio, making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor Team Lead in Skipton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Marsh Risk). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Marsh Risk. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Advisor Team Lead in Skipton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Marsh Risk.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Marsh Risk. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Marsh Risk
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Marsh Risk to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Marsh Risk, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Marsh Risk's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.