Senior IT Director – Global Value Streams (Marsh Risk Tech)

We are seeking a Senior IT Director – Global Value Streams (Marsh Risk Tech) to join our Marsh Risk Technology team. This role will be based in New York, London, or Dublin. This is a hybrid role that has a requirement of working at least three days a week in the office. This is an exciting opportunity to join the Marsh Risk Tech Leadership Team, reporting directly to the Marsh Risk CIO. You will be accountable for the technology strategy and delivery of a global value stream technology portfolio that advances Marsh Risk capabilities across the end-to-end brokerage value streams—Client, Placement, Policy Servicing, Fiduciary, and Claims. Your work will fundamentally improve how we serve clients and colleagues through modern, secure, AI-enabled, scalable technology.

Responsibilities

• Define and operationalize the global value stream technology strategy, aligning short- and long-term goals with business outcomes.
• Own end-to-end delivery of the Marsh Risk value stream technology portfolio, including roadmap, funding alignment, scope, sequencing, and execution outcomes.
• Support adoption of AI-led agile delivery at scale, ensuring strong governance, predictable delivery, and measurable business value.
• Lead multiple high-significance programs and product increments, managing resources, dependencies, and delivery schedules.
• Act as a trusted advisor to business and operations leaders, proposing innovative technology solutions and re‑imagining business processes leveraging automation, data, and AI.
• Build and lead diverse, high-performing global teams, fostering a culture of accountability, continuous improvement, and engineering excellence.

Qualifications

• Senior technology leadership experience managing large, multi-team portfolios/programs in complex, global environments.
• Deep insurance/broker domain expertise with strong understanding of brokerage value streams (Client, Placement, Policy Servicing, Fiduciary, Claims).
• Proven track record of delivery using product-oriented operating models and agile methodologies.
• Strong vendor and partner management skills, including governance, delivery oversight, and commercial management.

Standout Qualities

• Familiarity with AI/ML concepts and enterprise AI delivery patterns, including responsible AI controls and measurable value tracking.
• Strong understanding of modern engineering practices such as CI/CD, automated testing, DevSecOps, observability, and resiliency.
• Agile/Scaled Agile certification(s) and relevant cloud, security, or product/engineering leadership certifications.

Benefits

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.