Marsh Risk UK Claims is seeking a Head of Continuous Improvement and Performance based in Norwich, adopting a hybrid model with three days in the office. You will shape the CI strategy, define governance, and drive measurable improvements across processes, data quality and performance.
You will lead cross-functional initiatives, own dashboards, partner with technology to accelerate automation, and mentor senior teams to embed a culture of continuous improvement.
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Head of Process Excellence & Performance, Claims Ops in Norwich employer: Marsh Risk
Marsh Risk is an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and growth. As a Commercial Client Executive in the beautiful locations of Plymouth or Newquay, you will benefit from a supportive team environment while having the opportunity to manage and expand your client portfolio, making a meaningful impact in the insurance industry.
