Marsh Risk in Norwich is seeking a Continuous Improvement Lead to drive operational excellence across claims operations. This hybrid role requires in-office presence at least three days per week and will serve as an internal consultant for process transformation and change delivery.
You will lead CI initiatives, map processes, conduct root cause analysis, and measure impact on efficiency, quality and client experience, reporting to the Head of Continuous Improvement and Performance.
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CI Lead: Insurance Operations Transformation in Norwich employer: Marsh Risk
Marsh Risk is an exceptional employer, offering a vibrant and inclusive work culture that fosters professional development and growth. As a Commercial Client Executive in the beautiful locations of Plymouth or Newquay, you will benefit from a supportive team environment while having the opportunity to manage and expand your client portfolio, making a meaningful impact in the insurance industry.
