Associate Digital Product Owner in Norwich

We are seeking a talented individual to join our Digital Product team at Marsh. This role will be based in Norwich and is a hybrid role that requires working at least three days a week in the office.

The Digital Product Owner will play a critical role in the implementation and execution of Marsh’s largest and most impactful digital transformation programme to date. You will successfully deliver Marsh’s most significant, large scale, complex programmes against the global strategic transformation and change agenda. Serving within Business & Client Services (BCS), you will be part of the UK Transformation team and its related priorities.

We will count on you to:

• Manage moderate scale regional digital products and services end-to-end to achieve business outcomes in coordination with your delivery partners.
• Participate in product discovery exercises focused on crystallising the end-user need and curating demand for your digital product domain.
• Manage the conversion of high-level business requirements and use-cases into detailed functional specifications and user-stories.
• Coordinate with colleagues focused on data standards and governance to ensure product alignment with key data effort.
• Undertake regular work stream meetings, documenting and following-up on actions and risks identified from the meetings and escalating where needed, while ensuring remediation action plans are implemented.
• Develop comprehensive change management and benefits realisation plans to ensure successful delivery of key change.
• Develop methods for the regional implementation of long-term product goals and objectives for highly complex and regional projects, evaluating regional needs within a global structure.

What you need to have:

• Educated to degree level or equivalent in computer science, business management, marketing, or a related field.
• Experience in gathering and interpreting qualitative product data and consumer feedback.
• Ability to analyse industry trends and competitor behaviour.
• Exceptional ability to identify improved product features and contribute to marketing strategies.

What makes you stand out:

• Proficiency in compiling project status, risk management, and marketing reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Excellent communication skills.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.

We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.