At a Glance
- Tasks: Lead the design and delivery of Certinia PSA solutions for Finance & Operations.
- Company: Join Marsh, a global leader in risk and management consulting.
- Benefits: Enjoy hybrid work flexibility, competitive salary, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact by optimising financial solutions in a dynamic environment.
- Qualifications: 8 years in Salesforce and Certinia, with strong analytical and leadership skills.
The predicted salary is between 60000 - 80000 € per year.
About Oliver Wyman (OW) is seeking a senior Certinia Solutions Specialist to own the functional and technical design of Certinia PSA solutions, with a clear focus on Finance and Operations. You will partner with business, finance, and technology teams, and work with developers and QA to ensure high‑quality, scalable implementations that maximize value from Certinia PSA on Salesforce.
Role purpose: Own end‑to‑end PSA solution design and delivery for Finance & Operations initiatives within OW. Act as the technical and functional lead to define the target state, guide implementation with cross‑functional teams, and ensure robust governance, ongoing optimization, and seamless operations.
Key Responsibilities
- Lead PSA solution design and architecture for Certinia PSA modules (Project & Resource Management, Time/Expense, Billing, Revenue Recognition/WIP) and tie to Finance/Operations outcomes. Define target state, roadmaps, and success criteria.
- Own functional ownership of initiatives: gather requirements, create BRDs/functional specifications, translate business needs into technical design, and define acceptance criteria for handoffs to development and QA.
- Define and govern integration and data strategy for PSA: API and ETL design, data mapping, data quality, migration planning, and ongoing data integrity across the OW technology landscape.
- Act as Certinia PSA subject‑matter expert for Finance and Operations. Expertise in Apex, LWC, flows, data loader. To be able to perform effective scoping and if needed code reviews.
- Provide advanced configuration guidance and hands‑on functional support; advise on licensing, feature trade‑offs, and optimization of PSA capabilities to maximize business value.
- Create and maintain comprehensive documentation: functional specs, configuration guides, runbooks, support processes, governance artifacts, and training materials.
- Monitor performance, troubleshoot issues, and drive continuous improvement initiatives; lead root‑cause analysis and implement robust fixes.
- Lead stakeholder engagement: facilitate workshops, manage expectations, produce status reporting, and govern change across business units, finance, and IT.
- Mentor Admins/Analysts; contribute to a Certinia Center of Excellence; collaborate with external partners/vendors as needed.
- Ensure security, control, and compliance: access reviews, data protections, and auditability within Certinia PSA environments.
Required Qualifications
- Bachelor’s degree in Computer Science, Accounting/Finance, or a related field.
- 8 years of experience in Salesforce administration and hands‑on work with Certinia (PSA and/or ERP) deployments, including configuration and implementation.
- Certified Certinia PSA Consultant (required). Additional Certinia ERP, Salesforce or related certifications are a strong plus.
- Deep knowledge of PSA processes and related financial outcomes: Project & Resource Management, Time/Expense, Billing; with familiarity of how these feed into Revenue, WIP, and reporting.
- Proven ability to partner with business stakeholders and deliver technical solutions in an Agile (Scrum/SAFe) environment.
- Experience with project‑management/delivery tools (ServiceNow, Jira, Azure DevOps).
- Excellent written and spoken English; able to present complex concepts to non‑technical audiences.
Preferred Qualifications
- Strong domain expertise across Certinia PSA modules and related Finance/Operations capabilities; familiarity with multi‑currency scenarios and project economics.
- Experience with Talent Management or Data Analytics within Certinia is a plus.
- Exceptional analytical, diagnostic, and troubleshooting skills; highly organized and detail‑oriented.
- Demonstrated ability to translate business needs into actionable technical designs and to communicate trade‑offs to stakeholders.
- Experience coaching/mentoring admins or analysts and engaging effectively with external partners/vendors.
Competencies
- Strong leadership, collaboration, and facilitation skills; ability to influence across functions without formal authority.
- Excellent problem‑solving and decision‑making capabilities; comfortable with ambiguity and change.
- Customer‑centric mindset; ability to distil complex technical concepts for diverse audiences.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Senior Finance Solutions Specialist in London employer: Marsh Risk
At Oliver Wyman, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through our mentorship programmes and continuous learning opportunities, ensuring that you can thrive in your role as a Senior Finance Solutions Specialist. With a hybrid work model that balances remote flexibility with in-office collaboration, you'll enjoy a supportive environment that values diverse perspectives and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Finance Solutions Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and tech sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to Certinia PSA and finance solutions. We recommend doing mock interviews with friends or using online platforms. The more you practise, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your past projects and achievements in finance solutions. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that dream job!
We think you need these skills to ace Senior Finance Solutions Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Certinia PSA and Salesforce. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills:Since this role is all about technical design and implementation, be sure to include specific examples of your work with Certinia modules and any relevant certifications. We love seeing candidates who can demonstrate their expertise in a clear and concise way.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it’s necessary. We appreciate clarity, and it helps us understand your experience better!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marsh Risk
✨Know Your Certinia Inside Out
Make sure you brush up on your knowledge of Certinia PSA solutions, especially the modules related to Finance and Operations. Be prepared to discuss how you've successfully implemented these solutions in the past and how they tie into financial outcomes.
✨Showcase Your Technical Skills
Since the role requires hands-on experience with Salesforce and Certinia, be ready to demonstrate your technical expertise. Bring examples of your work with Apex, LWC, and data strategies, and be prepared to discuss any code reviews you've conducted.
✨Prepare for Stakeholder Engagement
This position involves a lot of collaboration with various teams. Think of examples where you've facilitated workshops or managed expectations across different business units. Highlight your ability to communicate complex concepts to non-technical audiences.
✨Emphasise Continuous Improvement
Oliver Wyman values ongoing optimisation, so come prepared with examples of how you've driven continuous improvement initiatives in previous roles. Discuss any root-cause analyses you've led and the robust fixes you've implemented to enhance performance.
