At a Glance
- Tasks: Support clients with claims insights and risk management advice in a dynamic environment.
- Company: Join Marsh Risk, a global leader in risk management with a collaborative culture.
- Benefits: Professional development, hybrid work, and a vibrant, inclusive workplace.
- Other info: Opportunity for career growth and to work with talented colleagues.
- Why this job: Make a meaningful impact while working with top-tier clients and innovative solutions.
- Qualifications: Experience in claims processes and excellent customer service skills required.
The predicted salary is between 45000 - 55000 € per year.
We are seeking a talented individual to join our Claims Executive team at Marsh Risk. This role will be based in England and is a hybrid role that requires working at least three days a week in the office. This exciting role sits within the Marsh Risk Managed division, supporting our large clients (FTSE 250) and multinational client base. Joining our Risk Management Division offers the opportunity to work in a highly visible and collaborative environment where claims support is valued by our clients and colleagues. We offer a supportive culture, professional development opportunities, and a chance to make a meaningful impact for our clients.
What we will count on you to:
- Work with Risk Managed clients to provide insight on trends and analysis and make recommendations to reduce the frequency and severity of claims.
- Deliver Risk Management advice to improve client competencies in mitigating the cost, risk, and impact of claims.
- Promote Claims product suite to business and clients.
- Support Marsh in achieving expanded revenue targets.
- Ensure compliance with all operational processes.
- Support with new business opportunities.
- Demonstrate commitment to continuous personal development and secure recognised professional qualifications.
- Project delivery work.
- Relationship management with key markets such as Loss adjusters and Law firms.
- Advocate for our clients on any claims issues and/or managing performance of Insurers, TPA’s, Loss Adjusters, and Lawyers.
- Work with clients and prospects by providing claims consultancy projects and advice.
- Deliver claims advice to support clients, mitigate their risk, and reduce the cost of civil claims through various evolving propositions.
- These initiatives or projects are primarily around claims issues and will include support on matters such as process streamlining, identification of cost leakage, audit of suppliers, and benchmarking and claims cost reduction.
- This is a client-facing role and requires the ability to establish internal and external relationships.
- Claims Executives will have responsibility for maintaining relationships with Client stakeholders and are a key part of the client-facing Marsh Claim service teams.
What you need to have:
- Detailed understanding of EL/PL/Motor and Property claims processes.
- Articulate and excellent customer service skills with clients at all levels.
- Experience within a claims environment, with a broker, insurer, TPA, Lawyer, or Adjuster.
- Excellent understanding and experience of the UK insurance market and processes.
- Outstanding personal organisation skills for diary management and reports.
What makes you stand out?
- Ability to develop strong internal and external relationships.
- Experience of assisting clients/policyholders with commercial claims cost reduction, process improvements, and/or claims trends.
- Ability to work toward and meet targets set by the business, in order to support clients and drive profitability.
- CII certification.
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us.
Senior Claims Executive in London employer: Marsh Risk
Marsh Risk is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture. As a Senior Claims Executive, you will thrive in a collaborative environment, working with talented colleagues to deliver impactful solutions for our clients while enjoying a range of benefits that enhance your well-being. With opportunities for career growth and a commitment to supporting your continuous personal development, Marsh Risk is the ideal place for those seeking meaningful and rewarding employment in the heart of England.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, webinars, or even local meet-ups. The more people you know, the better your chances of landing that Senior Claims Executive role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your understanding of EL/PL/Motor and Property claims processes in detail during interviews. Bring examples of how you've helped clients reduce claims costs or improve processes – this will make you stand out!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your customer service skills and relationship management experience. This will help you feel more confident when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior Claims Executive position!
We think you need these skills to ace Senior Claims Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Executive role. Highlight your experience in claims processes and any relevant qualifications, like CII certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with client relationships and claims consultancy.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Talk about specific projects where you’ve made an impact, especially in reducing claims costs or improving processes. We love to see results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at Marsh Risk
✨Know Your Claims Inside Out
Make sure you have a solid understanding of EL/PL/Motor and Property claims processes. Brush up on the latest trends in the UK insurance market, as this will show your expertise and help you answer questions confidently.
✨Showcase Your Relationship Skills
Since this role is client-facing, be prepared to discuss how you've built and maintained relationships in previous roles. Share specific examples of how you've successfully managed client expectations or resolved issues with stakeholders.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you've identified cost leakage or improved processes in claims management. Be ready to explain your thought process and the impact of your actions, as this will highlight your analytical skills and ability to drive results.
✨Prepare Questions That Matter
Have a few insightful questions ready for your interviewers about their claims product suite or how they support professional development. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
