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- Tasks: Support Client Executives with insurance renewals and manage client queries.
- Company: Join Marsh, a global leader in risk and insurance solutions.
- Benefits: Professional development, hybrid work, and a vibrant, inclusive culture.
- Why this job: Make an impact while working with talented colleagues in a dynamic environment.
- Qualifications: Experience in commercial insurance and excellent organisational skills.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a talented individual to join our team at Marsh. This role will be based in the West Malling office. This is a hybrid role that has a requirement of working at least three days a week in the office.
This position would suit an experienced Account Handler or Client Advisor with a background in Commercial or Corporate Insurance, who has previously worked in a Handler or Broker role and is now looking to join an established, market-leading insurance broker.
You will be responsible for supporting a team of Client Executives and handling day-to-day activities, including renewals, mid-term adjustments, and client queries.
Responsibilities:- Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk.
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts.
- Request and review underwriting information on behalf of Commercial clients and understand their requirements.
- Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team.
- Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers.
- Collaborate with Client Executives and Placement Teams to prepare client reports for renewals.
- Produce and/or request Insurer documentation.
- Proven experience of working on the full renewal process of commercial or corporate programs.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- A good awareness of clients’ business, their business issues, insurance programmes and service plans.
- Dynamic with previous client facing experience.
- The ability to remain calm under pressure and be able to work flexibly when required.
- Cert CII qualified and working towards ACII is desirable.
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Client Advisor (Account Handler) in Kings Hill employer: Marsh Risk
Contact Detail:
Marsh Risk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Account Handler) in Kings Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching Marsh and understanding their values and culture. Tailor your responses to show how your experience aligns with their needs, especially in handling client queries and managing renewals.
✨Tip Number 3
Practice your pitch! Be ready to explain your previous experience as an Account Handler or Client Advisor clearly and confidently. Highlight specific examples of how you've successfully managed client accounts and handled mid-term adjustments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Marsh and ready to contribute to their success.
We think you need these skills to ace Client Advisor (Account Handler) in Kings Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Advisor role. Highlight your experience in commercial or corporate insurance, and don’t forget to mention any relevant qualifications like Cert CII or ACII. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Marsh and how your skills can benefit our team. Keep it concise but impactful – we love a good story that showcases your client-facing experience.
Showcase Your Organisational Skills: In this role, you’ll be juggling multiple tasks, so make sure to highlight your organisational skills in your application. Share examples of how you’ve managed day-to-day queries or renewals effectively in the past. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re serious about joining our team at Marsh!
How to prepare for a job interview at Marsh Risk
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial and corporate insurance. Be ready to discuss the full renewal process and any relevant experience you've had in handling accounts. This will show that you understand the role and can hit the ground running.
✨Show Off Your Organisational Skills
Since you'll be managing multiple enquiries, demonstrate your organisational prowess during the interview. Bring examples of how you've successfully juggled tasks in the past, especially in a client-facing role. This will highlight your ability to stay calm under pressure.
✨Prepare for Client Scenarios
Think about potential client queries or scenarios you might face in this role. Prepare some thoughtful responses or strategies on how you would handle them. This shows that you're proactive and ready to support the Client Executives effectively.
✨Emphasise Team Collaboration
This role involves working closely with Client Executives and Placement Teams. Be prepared to discuss your experience in team settings and how you’ve contributed to successful outcomes. Highlighting your collaborative spirit will resonate well with the interviewers.
