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- Tasks: Support clients with personal lines insurance and manage a dedicated portfolio.
- Company: Join Marsh Commercial, a global leader in risk and insurance solutions.
- Benefits: Professional development, hybrid work, and a vibrant, inclusive culture.
- Why this job: Kickstart your career in insurance with training and real impact on clients.
- Qualifications: Customer service experience and strong communication skills are ideal.
- Other info: Exciting opportunities for growth and learning in a supportive environment.
The predicted salary is between 1000 - 1500 £ per month.
We are seeking a talented individual to join our Personal Lines team at Marsh Commercial. This role will be based in Egham and is a hybrid role that requires working at least three days a week in the office.
The role involves servicing both new and existing clients with a range of personal lines insurance products. We are happy to consider those with a background within customer service or a similar industry who are looking for a change in career. If successful, you’ll receive a first-class induction and the opportunity to attain chartered insurance qualifications.
Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, which can involve:
- Managing renewals
- Invoicing
- Producing new quotes
- Upselling/cross-selling additional products
- Handling any additional queries that are presented
What you need to have:
- A background within customer service, administration or similar experience
- Strong literacy, numeracy, administration and communication skills demonstrated via qualifications/grades gained during education
- Ability to remain calm under pressure and work flexibly when required
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- Experience utilising the Microsoft Office suite and similar products
What makes you stand out:
- A desire for a long-term career within the insurance industry
- A thirst for learning and the opportunity to study for further insurance-related qualifications
- Background within the insurance industry (personal lines, motor, commercial etc.), although not essential
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Trainee Client Advisor in Egham employer: Marsh Risk
Contact Detail:
Marsh Risk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Advisor in Egham
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh Commercial. A friendly chat can open doors and give you insights that might just land you that Trainee Client Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and insurance. We all know first impressions count, so show off your communication skills and enthusiasm for the role!
✨Tip Number 3
Show your passion for learning! Mention any relevant courses or qualifications you’re interested in pursuing. It’ll demonstrate your commitment to a long-term career in the insurance industry, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Marsh Commercial.
We think you need these skills to ace Trainee Client Advisor in Egham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Client Advisor role. Highlight any customer service experience and relevant skills that match what we're looking for. A personalised CV shows us you're genuinely interested in joining our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at Marsh Commercial and how your background fits the role. Keep it engaging and let your personality come through!
Showcase Your Skills: We love seeing strong literacy, numeracy, and communication skills. If you've got qualifications or experiences that demonstrate these, make sure to include them in your application. It helps us see how you'd fit into our vibrant culture!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our company there!
How to prepare for a job interview at Marsh Risk
✨Know Your Stuff
Before the interview, make sure you understand the basics of personal lines insurance and the role of a Client Advisor. Brush up on common insurance terms and products, as this will show your enthusiasm and readiness to learn.
✨Showcase Your Customer Service Skills
Since the role requires strong customer service abilities, prepare examples from your past experiences where you successfully handled client queries or resolved issues. This will demonstrate your capability to manage a portfolio of clients effectively.
✨Practice Your Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your skills and experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
