Client Advisor (Account Handler) – Public Sector
Client Advisor (Account Handler) – Public Sector

Client Advisor (Account Handler) – Public Sector

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client portfolios, handle renewals, and address enquiries for smooth service.
  • Company: Join Marsh, a global leader in risk and insurance with a vibrant culture.
  • Benefits: Enjoy professional development, hybrid work, and a supportive team environment.
  • Other info: Dynamic role with opportunities for career growth and a diverse workplace.
  • Why this job: Make an impact in the Public Sector while growing your career in insurance.
  • Qualifications: Experience in public sector or corporate insurance and strong organisational skills.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a talented individual to join our Marsh Public Sector Team. This role can be based in either our Newcastle, Cardiff or London offices. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is ideal for someone with experience in Commercial, Corporate, Public Sector, or Private Client insurance—whether in an Account Handler or Client Advisor role, or even within Claims or Underwriting. It’s a great opportunity for those looking to specialize further in the Public Sector.

In this position, you’ll manage your own portfolio of clients, handling daily tasks such as renewals, mid‑term adjustments, and addressing client enquiries to ensure smooth and efficient service.

We will rely on you to:

  • Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid‑term changes to risk
  • Request and review underwriting information on behalf of Public Sector clients and understand their requirements
  • Prepare and submit accurate market presentations in consultation with the Client Executives
  • Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
  • Produce and/or request Insurer documentation
  • Review and comment on Indemnity and Insurance clauses
  • Utilise Marsh systems to prepare invoices and documentation

What you need to have:

  • Proven experience and knowledge of public sector / corporate / commercial Insurance policies and programs
  • Demonstrable insurance experience
  • Excellent organisational skills with the ability to manage multiple enquiries simultaneously
  • A good awareness of clients’ business, their business issues, insurance programmes and service plans

What makes you stand out:

  • Dynamic with previous client facing experience
  • The ability to remain calm under pressure and be able to work flexibly when required
  • Cert CII qualified is desirable

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Client Advisor (Account Handler) – Public Sector employer: Marsh Risk

Marsh is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture across its Newcastle, Cardiff, and London offices. With a commitment to hybrid working, employees benefit from flexible arrangements while collaborating with talented colleagues on impactful projects in the Public Sector. The company offers a range of career opportunities and rewards that enhance employee well-being, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Marsh Risk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Advisor (Account Handler) – Public Sector

Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience in the public sector. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by researching Marsh and its public sector focus. Understand their values and how you can contribute to their mission. Tailor your responses to show how your experience aligns with their needs.

Tip Number 3

Practice your pitch! Be ready to explain your experience in commercial and public sector insurance clearly and confidently. Highlight specific examples of how you've handled client enquiries or renewals in the past.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Marsh team and ready to dive into the public sector.

We think you need these skills to ace Client Advisor (Account Handler) – Public Sector

Client Management
Insurance Knowledge
Public Sector Experience
Organisational Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Flexibility
Cert CII Qualification
Portfolio Management
Market Presentation Preparation
Collaboration Skills
Understanding of Insurance Clauses

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Client Advisor role. Highlight your background in public sector or corporate insurance, and don’t forget to mention any relevant qualifications like Cert CII.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the public sector and how your previous experience makes you a great fit for our team at Marsh.

Showcase Your Organisational Skills: Since this role involves managing multiple client enquiries, be sure to demonstrate your organisational skills in your application. Share examples of how you've successfully juggled tasks in past roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Marsh Risk

Know Your Insurance Stuff

Make sure you brush up on your knowledge of public sector and commercial insurance policies. Be ready to discuss specific examples from your experience that demonstrate your understanding of the industry and how it relates to the role.

Showcase Your Client Management Skills

Prepare to talk about your experience managing client portfolios. Think of situations where you successfully handled renewals or mid-term adjustments, and be ready to explain how you ensured a smooth service for your clients.

Demonstrate Organisational Skills

Since this role involves juggling multiple enquiries, come prepared with examples of how you've effectively managed competing priorities in the past. Highlight any tools or methods you use to stay organised and efficient.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to client interactions or problem-solving. Practice articulating your thought process and how you would approach these scenarios, especially under pressure.

Client Advisor (Account Handler) – Public Sector
Marsh Risk

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