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- Tasks: Serve clients with commercial insurance products and manage their accounts effectively.
- Company: Join Marsh Commercial, a global leader in risk and insurance solutions.
- Benefits: Enjoy professional development, hybrid work, and a vibrant, inclusive culture.
- Why this job: Make a real impact while building a long-term career in the insurance industry.
- Qualifications: 1 year of insurance experience and strong communication skills required.
- Other info: Great opportunities for growth and learning in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a talented individual to join Marsh Commercial in Bristol. This is a hybrid role that has a requirement of working at least four days a week in the office.
We have an exciting opportunity here at Marsh Commercial, as we’re looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products.
For this role we are happy to consider those with either personal lines or commercial insurance experience. If successful you’ll be provided with a first-class induction, as well as be given the opportunity to attain chartered insurance qualifications.
Once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, which can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.
We will rely on you to:
- Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards.
- Ensure timely completion of all set tasks ensuring client satisfaction at all times.
- Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks.
- Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching and mentoring, have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments.
What you need to have:
- Ideally you’ll have a minimum of 1 years’ experience within insurance, this can be from either personal lines or within commercial insurance.
- Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
- Ability to remain calm under pressure and be able to work flexibly when required.
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
- Have experience utilising the Microsoft Office suite and similar products.
What makes you stand out:
- A desire for a long-term career within the insurance industry.
- A thirst for learning and the opportunity to study for further insurance related qualifications.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Client Advisor (Account Handler) in Bristol employer: Marsh Risk
Contact Detail:
Marsh Risk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Account Handler) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh Commercial. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching Marsh Commercial and its values. Show us that you understand our culture and how you can contribute to our team. Tailor your answers to reflect our commitment to client service and professional development.
✨Tip Number 3
Practice your communication skills! As a Client Advisor, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at Marsh Commercial.
We think you need these skills to ace Client Advisor (Account Handler) in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Advisor role. Highlight your relevant experience in insurance, whether it's personal lines or commercial, and show us how you can meet the needs of our clients.
Show Off Your Skills: We want to see your strong literacy, numeracy, and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed client accounts or handled multiple enquiries.
Be Yourself: Let your personality come through in your application! We value a vibrant and inclusive culture, so don’t hesitate to share what makes you unique and how you can contribute to our team at Marsh Commercial.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Marsh Risk
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of both personal lines and commercial insurance products. Understanding the key differences and being able to discuss them confidently will show that you're prepared and knowledgeable about the industry.
✨Demonstrate Client-Centric Skills
Prepare examples from your past experiences where you've provided excellent client service. Think about how you identified client needs and ensured satisfaction, as this role heavily relies on building strong relationships with clients.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks simultaneously. Use specific examples to illustrate your organisational skills, especially in high-pressure situations, as this is crucial for handling renewals and queries effectively.
✨Express Your Desire for Growth
Let them know about your enthusiasm for a long-term career in the insurance industry. Mention any relevant qualifications you’re interested in pursuing, as well as your eagerness to learn and adapt within the role.