At a Glance
- Tasks: Support clients with claims insights and risk management advice to reduce costs.
- Company: Join Marsh Risk, a global leader in risk management with a collaborative culture.
- Benefits: Professional development, hybrid work, and a vibrant, inclusive environment.
- Other info: Opportunities for career growth and a supportive team atmosphere.
- Why this job: Make a meaningful impact while working with top-tier clients and talented colleagues.
- Qualifications: Experience in claims processes and excellent customer service skills required.
The predicted salary is between 45000 - 55000 € per year.
We are seeking a talented individual to join our Claims Executive team at Marsh Risk. This role will be based in England and is a hybrid role that requires working at least three days a week in the office. This exciting role sits within the Marsh Risk Managed division, supporting our large clients (FTSE 250) and multinational client base. Joining our Risk Management Division offers the opportunity to work in a highly visible and collaborative environment where claims support is valued by our clients and colleagues. We offer a supportive culture, professional development opportunities, and a chance to make a meaningful impact for our clients.
What we will count on you to:
- Work with Risk Managed clients to provide insight on trends and analysis and make recommendations to reduce the frequency and severity of claims.
- Deliver Risk Management advice to improve client competencies in mitigating the cost, risk, and impact of claims.
- Promote Claims product suite to business and clients.
- Support Marsh in achieving expanded revenue targets.
- Ensure compliance with all operational processes.
- Support with new business opportunities.
- Demonstrate commitment to continuous personal development and secure recognised professional qualifications.
- Project delivery work.
- Relationship management with key markets such as Loss adjusters and Law firms.
- Advocate for our clients on any claims issues and/or managing performance of Insurers, TPA’s, Loss Adjusters, and Lawyers.
- Work with clients and prospects by providing claims consultancy projects and advice.
- Deliver claims advice to support clients, mitigate their risk, and reduce the cost of civil claims through various initiatives or projects primarily around claims issues.
- Establish internal and external relationships as this is a client-facing role.
- Maintain relationships with Client stakeholders as a key part of the client-facing Marsh Claim service teams.
What you need to have:
- Detailed understanding of EL/PL/Motor and Property claims processes.
- Articulate and excellent customer service skills with clients at all levels.
- Experience within a claims environment, with a broker, insurer, TPA, Lawyer, or Adjuster.
- Excellent understanding and experience of the UK insurance market and processes.
- Outstanding personal organisation skills for diary management and reports.
What makes you stand out?
- Ability to develop strong internal and external relationships.
- Experience of assisting clients/policyholders with commercial claims cost reduction, process improvements, and/or claims trends.
- Ability to work toward and meet targets set by the business to support clients and drive profitability.
- CII certification.
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
Senior Claims Executive in Birmingham employer: Marsh Risk
Marsh Risk is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture. As a Senior Claims Executive, you will thrive in a collaborative environment, working with talented colleagues to deliver impactful solutions for our clients while enjoying a range of benefits and career growth opportunities. With a strong commitment to employee well-being and a focus on meaningful work, Marsh Risk stands out as a leader in the risk management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Senior Claims Executive role!
✨Tip Number 2
Prepare for those interviews! Research Marsh Risk thoroughly and understand their values and services. Be ready to discuss how your experience aligns with their needs, especially around claims consultancy and client relationship management. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Don’t forget to follow up! After an interview or networking event, send a quick thank-you email. It’s a great way to keep the conversation going and show your enthusiasm for the role. Plus, it keeps you fresh in their minds when they’re making decisions.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Marsh Risk. Let’s get you that Senior Claims Executive position!
We think you need these skills to ace Senior Claims Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Executive role. Highlight your experience in claims processes and any relevant qualifications, like CII certification. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team at Marsh Risk. Be sure to mention your experience with client relationships and claims consultancy.
Showcase Your Customer Service Skills:Since this is a client-facing role, make sure to highlight your excellent customer service skills. Share examples of how you've successfully managed client relationships and resolved issues in previous roles. We love seeing that commitment to clients!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Marsh Risk!
How to prepare for a job interview at Marsh Risk
✨Know Your Claims Inside Out
Make sure you have a solid understanding of EL/PL/Motor and Property claims processes. Brush up on the latest trends in the UK insurance market, as this will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Relationship Skills
This role is all about building strong relationships with clients and stakeholders. Prepare examples of how you've successfully managed client relationships in the past, and be ready to discuss how you can apply those skills at Marsh Risk.
✨Prepare for Client-Facing Scenarios
Since this is a client-facing role, think about potential scenarios you might encounter. Practice articulating how you would provide claims consultancy and advice, focusing on how to mitigate risks and reduce costs for clients.
✨Demonstrate Your Commitment to Development
Marsh values continuous personal development, so be prepared to discuss your professional qualifications and any ongoing training you're pursuing. Highlight how your commitment to growth aligns with their supportive culture and opportunities for advancement.
