At a Glance
- Tasks: Manage a portfolio of properties and provide top-notch service to landlords.
- Company: Join a leading property management company with a focus on community.
- Benefits: Enjoy 25 days holiday, training support, and wellness programmes.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Fast-track your career in property management while making a real difference.
- Qualifications: Previous property management experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Overview: To run a portfolio of properties in-line with the Dexters Way. Working closely with the Property Management Team Manager to achieve our business plan whilst providing a service that feels like it's part of the local office, treats every customer as if they were our only and retains our landlords for life!
Key Details:
- Salary: Subject to portfolio experience
- Hours: Monday-Friday 8.30am-5.30pm
- Location: West London
Key Responsibilities:
- Provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio as part of the Tenancy and Property Management Teams.
- Carry out the role of a Property Manager to the highest standard, leading by example, demonstrating a ‘Nothing is too much trouble’ attitude.
- Offer second opinion based on experience.
- Co‑coach and train new team members, guiding them through learning plans and apprenticeships.
- Assist the Team Manager to identify potential new contractors.
- Promote the refurbishments team to improve the quality of the portfolio.
- Stay up to date with relevant legislation.
- Provide support for the Team Manager by motivating the team to achieve our business plan.
- Ensure the team follows best practice at all times.
Requirements & Skills:
- Strong negotiator with excellent communication skills.
- Previous property management experience essential.
- Ability to deliver excellent customer service experience.
- Strong attention to detail.
- Persistent and tenacious.
- Team player.
- Natural ability to trouble‑shoot with a keen desire to succeed.
- Ability to cope well under pressure.
What We Offer:
- Progression: Fast‑track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programmes, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle‑to‑work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.
We think you need these skills to ace Senior Property Manager West London
Property Management Experience
Negotiation Skills
Excellent Communication Skills
Customer Service Excellence
Attention to Detail
Team Leadership
Coaching and Training Skills
