Fantastic opportunity to join our busy rural practice,offering a wide range of services to our local community.
Marsh Medical Practice is committed to providinghigh-quality care for all patients, respecting and encouraging their autonomy.We believe this should be delivered in a way that is sustainable for ourpatients, our staff, the NHS and the environment.
The Care Co Ordinator role is an integral part the team andsignificantly enhances patients' experience of our services. This is anexciting and varied role that can be developed in line with the successfulcandidate's interests and strengths.
Main duties of the job
The Patient Care Coordinator will work closely with patients, carers,clinicians and wider healthcare professionals to support the delivery ofpersonalised care. The role involves helping patients to access appropriateservices, coordinating care across the practice and Primary Care Network (PCN),and supporting patients to better manage their health and wellbeing. Thesuccessful candidate will contribute to the delivery of high-quality patientcare, health promotion activities and service improvement initiatives whileworking collaboratively as part of a multidisciplinary team. The role alsoincludes a range of administrative and clinical support responsibilities, withtraining and development opportunities available.
About us
We are a two site practice based at North Somercotes and Manby. Our goal is to deliver high quality healthcare which is safe, effective, caring and responsive to the needs of our patients by following current best practice recommendations. We pride ourselves in providing the best possible service in the most suitable environment. To that end we have extensive training and development programmes.
Job responsibilities
Care Coordination and Patient Support
- Work closely with practice and PCN healthcare professionals to identify and support patients with their personalised care requirements.
- Develop and maintain personalised care and support plans in line with best practice guidance.
- Help patients manage their healthcare needs by answering queries, supporting access to appointments and signposting to appropriate services.
- Support patients in understanding and participating in shared decision-making regarding their care.
- Provide patients with accessible information to enable informed choices about their health and wellbeing.
- Support patients to access self-management programmes, education courses, peer support and community-based services.
- Coordinate care and help patients, and where appropriate their carers, navigate health and social care services.
- Liaise with care coordinators and healthcare professionals across the PCN to share knowledge and best practice.
- Participate in multidisciplinary team (MDT) meetings and contribute to integrated patient care.
Clinical Support Duties
Following appropriate training and competency assessment, the post holder may be required to:
- Support health promotion and wellbeing initiatives.
- Record clinical observations, including blood pressure, pulse, temperature, oxygen saturation and body mass index (BMI).
- Act as a chaperone when required.
- Perform venepuncture.
Support chronic disease management clinics.
Administrative and Practice Support Duties
- Maintain accurate and contemporaneous patient records in clinical systems.
- Support the delivery of enhanced services, public health initiatives and practice projects.
- Participate in mandatory and role-specific training and development.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- S1 experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Care Coordinator in Manby employer: Marsh Medical Practice
Marsh Medical Practice is an attractive employer due to its commitment to creating a positive and collaborative working environment. Employees have the opportunity to work closely with GPs and the wider practice team, enhancing their skills while making a meaningful impact on patient care. The practice values reliability and compassion, ensuring that every team member feels valued and supported.
