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- Tasks: Manage client portfolios, provide excellent service, and develop insurance solutions.
- Company: Join Marsh Commercial, a leading global insurance broker with a diverse community.
- Benefits: Gain professional qualifications, enjoy career growth, and work in a supportive environment.
- Other info: Dynamic workplace with opportunities for advancement and a commitment to diversity.
- Why this job: Launch your insurance career with expert training and real impact on clients' lives.
- Qualifications: A-Levels or equivalent, customer service experience, and a passion for teamwork.
The predicted salary is between 18000 - 25000 £ per year.
Marsh Commercial is one of the UK’s leading commercial insurance brokers, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance.
Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification.
The role involves:
- Providing excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met inline with agreed service standards.
- Speaking with clients on a day-to-day basis via telephony and email platforms.
- Utilising insurance broking systems on a daily basis.
- Managing a portfolio of clients, understanding their needs and providing suitable products and solutions to mitigate their risk.
- Ensuring timely completion of all set tasks ensuring client satisfaction at all times.
- Demonstrating adaptability skills when required in order to support colleagues in completing business critical tasks.
- Developing meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients.
- Through training, coaching and mentoring, having a thorough understanding of all major classes of insurance that we offer our clients and keeping abreast of new technical and product developments.
What you need to have:
- Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as retail, hospitality, food & beverage etc.
- Excellent customer service skills.
- Right to Work in the UK or Republic of Ireland (no visa sponsorship provided).
- Minimum 5 GCSE’s at Grades 9 – 4 (including English & Maths).
- Good attention to detail.
- Ability to multitask and prioritise responsibilities.
- Ability to work independently.
What makes you stand out:
- Have completed A-Levels (or equivalent).
- University degree educated (or equivalent).
- Team player with a willingness to share ideas, knowledge and experiences.
- Demonstrate enthusiasm and pride in maintaining a high standard of work.
- Keen interest to work in a diverse and collaborative environment.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Apprentice Insurance Broker in Worcester employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Insurance Broker in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Marsh Commercial and understanding their values. Be ready to discuss how your skills align with their mission and how you can contribute to their diverse community of clients.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with clients daily, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Marsh Commercial.
We think you need these skills to ace Apprentice Insurance Broker in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Apprentice Insurance Broker role. Highlight any relevant skills or experiences that align with what we’re looking for, like customer service or teamwork.
Show Your Enthusiasm: Let your passion for the insurance industry shine through! We want to see your excitement about starting a career with us, so don’t hold back on expressing why you’re keen to join our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at Marsh McLennan
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the role of an Apprentice Insurance Broker. Familiarise yourself with common terms and concepts, as well as Marsh Commercial's services. This will help you answer questions confidently and show your genuine interest in the industry.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client or resolved a difficult situation. This will demonstrate your ability to provide excellent service, which is crucial for the position.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, or the types of clients you might work with. This shows that you're not just interested in the job, but also in how you can grow within the company.
✨Be Yourself and Stay Positive
Marsh Commercial values diversity and individuality, so don’t be afraid to let your personality shine through. Approach the interview with a positive attitude, and remember to express your enthusiasm for the apprenticeship programme and the chance to build a long-term career in insurance.