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- Tasks: Support clients and manage enquiries while building relationships with insurers.
- Company: Join Marsh Commercial, the UK's leading insurance broker with a focus on diversity.
- Benefits: Enjoy professional development, hybrid work, and a vibrant culture.
- Why this job: Kickstart your career in a sustainable industry with real impact.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Great opportunities for career growth and learning in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in Glasgow or Edinburgh and is a hybrid working role that requires at least four days per week in the office.
The role involves:
- Handling both new and existing customer enquiries on behalf of the Account Executives.
- Managing administrative processes for new business, mid-term adjustments, and renewals.
- Ensuring prompt and efficient handling of client requests in compliance with regulatory guidelines.
- Building relationships with insurers to secure the best terms and pricing for clients.
- Maintaining accurate records and documentation of all client interactions and policy details.
What you need to have:
- Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
- Strong literacy, numeracy, administration, and communication skills.
- Ability to remain calm under pressure and adapt to changing priorities.
- Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
- Proficiency in Microsoft Office Suite and similar software.
What makes you stand out:
- A desire for a long-term career in the insurance industry.
- A passion for learning and pursuing further insurance-related qualifications.
- Prior insurance experience (not essential but a plus).
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office.
Trainee Client Manager employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Manager
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Marsh. Use LinkedIn to connect and engage with them. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Marsh Commercial and its values. Understand their approach to client satisfaction and diversity. This will help you tailor your responses and show you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves handling client enquiries, being articulate and confident is key. Role-play common scenarios with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Marsh team.
We think you need these skills to ace Trainee Client Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a genuine interest in the role can make a big difference.
Tailor Your Application: Make sure to tailor your application to the Trainee Client Manager role. Highlight any relevant experience, even if it’s from retail or hospitality, and connect it to the skills we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Marsh McLennan
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and what a Trainee Client Manager does. Familiarise yourself with Marsh Commercial's values and their approach to client satisfaction. This will show your genuine interest in the role and the company.
✨Showcase Your Skills
Highlight your previous experience in customer-facing roles, even if it's from retail or hospitality. Be ready to discuss how your strong communication and organisational skills can help you manage client enquiries effectively. Use specific examples to illustrate your points.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and adapt to changing priorities. Think of scenarios where you've successfully managed multiple tasks or resolved client issues. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available for new hires or how the team collaborates in a hybrid work environment. This shows your enthusiasm for the role and your desire to grow within the company.
