Claims Consultant - Property & Casualty in Oxford

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Consultant – Property & Casualty at Marsh Agency.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what’s possible and guide them during every step of their journey.

A day in the life. As our Claims Consultant – Property & Casualty on the Claims team, you’ll serve as a trusted client advocate, managing Property and Casualty claims with a focus on effective triage, timely resolution, and adherence to service standards. This role involves monitoring claims across property, general liability, and auto lines while maintaining strong client relationships and ensuring claims progress efficiently toward closure. The Claims Advocate handles assigned accounts with a proactive mindset, negotiates favorable outcomes with adjusters, and collaborates across teams to deliver exceptional claims service.

We’d love to meet you if your professional track record includes these skills:

• Utilize Origami to track and update claims and leverage EPIC to obtain copies of policies for assigned accounts.
• Manage and handle claims of low complexity from intake through resolution.
• Assigned multiple client accounts to actively monitor and manage.
• Proactively follow up on open P&C claims across property, general liability, and auto lines to ensure timely progression toward resolution.
• Negotiate with adjusters on behalf of clients to drive favorable claims outcomes.
• Apply a proactive coverage mindset to assigned casualty claims, anticipating potential issues and identifying opportunities to strengthen client outcomes.
• Develop loss analysis reports including but not limited to Loss Summaries.
• Prepare and organize materials for claim review meetings and stewardship meetings for assigned accounts.
• Collaborate with the Claims Intake Team to support accurate and timely claim reporting, serving as a knowledgeable resource throughout the intake process.
• Execute all other claims-related duties as assigned.

Property and Casualty Adjuster License or willingness to obtain within 90 days required.

These additional qualifications are a plus, but not required to apply:

• Minimum 7+ years of Property & Casualty claims experience preferred, with multi-line carrier or brokerage claims experience required.
• Bachelor's degree or equivalent work experience in related field preferred; professional designations a plus.

Core Competencies:

• Excellent written, oral, and interpersonal communication skills;
• Strong analytical, project management, and problem-solving abilities;
• Proficiency with systems of records, web-based tools, and Microsoft Office Suite;
• Well organized, self-motivated, detail-oriented with ability to establish priorities and meet deadlines.

Interpersonal & Values:

• Ability to influence and negotiate with all stakeholders;
• Maintain positive work atmosphere and instill good working relationships with customers, clients, colleagues, and management;
• Shared commitment to company values—Integrity, Collaboration, Passion, Innovation, Accountability.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at Marsh Agency, check us out our website or flip through our recruiting brochure.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you require an accommodation during the application or interview process, please let us know by contacting.