Oliver Wyman - Human Capital Generalist, UK & Ireland - London

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. Oliver Wyman is a business of Marsh, a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.

The Opportunity: The Human Capital Operations Generalist ensures the day-to-day management of HC operations is looked after. This position manages the administration of the policies and procedures of the office. This position manages basic employee relations independently and advises the manager of any possible actions and provides administrative support to the HC function. This is a hybrid role (60% of the time working from the London office).

Key Responsibilities:

• Employee Lifecycle
• Having oversight of all employee processes and policies for around 700 employees in the UK & Ireland.
• Providing advice and guidance to employees throughout the employee life cycle.
• Supporting employees through life events such as parental leave, secondments and leave of absence.
• Supporting with the onboarding process.
• Supporting with offboarding such as completing exit interviews and creating leaver documentation.
• Working closely with the payroll and benefits providers on a regular basis.
• Supporting with payroll tasks and being able to cover payroll when needed to ensure accurate and correct pay for employees.
• Working closely with internal HC teams such as Talent Management, Recruitment and Global Mobility.
• Supporting with client background checks as and when required.
• Ensuring our tracker and process documentation is accurate and up to date.
• Preparing employee documentation such as contracts, employment letters and contractual agreements.
• Employee Relations
• Manage the flexible working process from end to end including requests up to appeals.
• Supporting employees with their health and wellbeing, raising Occupational Health referrals and facilitating their transition back to work.
• Support with ER admin such as note-taking and drafting settlement agreements.
• Providing advice and guidance to employees on basic ER cases such as probation exits and performance management.
• Other
• Processing Cross Border Registrations including A1 forms, alongside the Global Mobility team to comply with EU Posted Worker Legislation.
• Managing stakeholders and leading on the UK contractor process, working closely with the contract management team.
• Identifying ways to continuously improve policies and processes.
• Supporting on internal and external audits as needed.
• Being a point of escalation for the HC Co-Ordinator in the team.

Required Experience:

• Previous HR Administration experience.
• Knowledge of Workday or similar HR Information System is highly advantageous.
• Data entry experience preferable.
• Excellent data maintenance skills.

Skills and Attributes:

• Problem solver.
• Strong service focus.
• Able to maintain and respect confidentiality.
• Able to manage a heavy work volume and meet deadlines.
• Organized and excellent attention to details.
• Collaborative and team player, positive attitude.

Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.