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For Companies At a Glance
- Tasks: Manage and negotiate insurance claims, ensuring the best outcomes for clients.
- Company: Join Marsh, a leading global insurance broker with a vibrant culture.
- Benefits: Enjoy professional development, hybrid working, and a supportive team environment.
- Why this job: Make a real impact in a dynamic role while growing your career in insurance.
- Qualifications: Previous claims handling experience and strong communication skills are essential.
- Other info: Embrace diversity and flexibility in a company committed to your well-being.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are currently seeking an experienced Claims Handler to join our Claims team at Marsh. The role will be based in Norwich and hybrid working, requiring at least three days per week in the office.
Responsibilities
- Receive, handle and manage new claim notification, subsequent updates and collection requests.
- Negotiate with insurers/suppliers to achieve the most beneficial, cost‑effective settlement for clients.
- Review and interpret policy wordings to obtain the best claims settlements for clients.
- Meet agreed standards of accuracy, service, work volumes, and other performance targets in line with bespoke client SLA’s.
- Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues.
Qualifications
- Previous claims handling/insurance experience, with either an insurer or broker.
- Strong attention to detail with a methodical and conscientious approach.
- Planning and organisational skills.
- Quick to take on‑board new information which is technical in nature.
- Analytically minded with the ability to resolve complex queries.
- Excellent written and verbal communication skills.
- Able to promote continuous improvement and respond positively to change.
- Good standard of education.
- CII qualifications or a willingness to study for and obtain.
Why join our team
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
About Marsh
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.
Equal Employment Opportunity
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Experienced Claims Handler - Global Insurance Broker in Norwich employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Claims Handler - Global Insurance Broker in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Marsh or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you’d negotiate with insurers or resolve complex issues. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your analytical skills! During interviews, be ready to discuss how you’ve tackled tricky claims in the past. We love hearing about your thought process and how you achieved successful outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making your job search a breeze.
We think you need these skills to ace Experienced Claims Handler - Global Insurance Broker in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your previous claims handling experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Demonstrate Your Analytical Mindset: We love candidates who can tackle complex queries! In your application, share examples of how you've successfully resolved tricky issues in the past. This will show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at Marsh!
How to prepare for a job interview at Marsh McLennan
✨Know Your Claims Inside Out
Make sure you brush up on your claims handling knowledge. Familiarise yourself with common types of claims, policy wordings, and the negotiation process. This will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your Attention to Detail
Since this role requires a strong attention to detail, be prepared to discuss examples from your past experience where your meticulousness made a difference. Highlight how you’ve managed complex cases and ensured accuracy in your work.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Review key concepts related to insurance policies and claims management. Being able to explain these clearly will show that you can handle the technical nature of the job.
✨Demonstrate Your Communication Skills
As an Experienced Claims Handler, you'll need excellent communication skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully resolved issues through effective communication.
