Client Executive - Management Liability in Norwich

Our Financial & Professional Liability (FINPRO) division is seeking a talented individual to join their Management Liability team in the Norwich office. This is a hybrid role that has a requirement of working at least three days a week in the office.

Are you seeking a role that involves managing existing client relationships whilst working to continuously identify and develop new opportunities for revenue generation? The Client Executive works within a highly skilled team that specialises in managing a portfolio of existing accounts whilst working towards the accrual and development of new client accounts within FINPRO. The role would suit an individual who is genuinely looking to build or continue a career in the insurance industry. Whilst previous insurance experience would be ideal, full training and support will be provided.

What can you expect:

You will be responsible for managing a portfolio of existing client accounts that renew annually and new business opportunities, primarily consisting of Directors’ & Officers’ (D&O) liability insurance policies. The portfolio also includes Pension Trustees Liability (PTL), Employment Practices Liability (EPL), and Commercial Crime coverage.

In this role, you will liaise directly with clients and internal producers. You will negotiate with insurers within the London insurance market to obtain the most favourable terms and coverage using our proprietary products, presenting the proposed terms, securing their agreement, and ensuring that all policy documentation is prepared accurately and issued promptly.

We will rely on you to:

• Develop risk expertise and knowledge of industry and carriers to develop placement solutions that meet client needs.
• Support with the implementation of the Placement strategy to achieve growth goals and provide exceptional client service.
• Develop the go-to-market strategy and articulate the value of placement function and participate within pricing of services as applicable.
• Bind coverage and be responsible for the accuracy of placement binders.
• Create and maintain relationships within own practice, insurance markets, clients, and underwriters to provide cohesive client service.
• Advise on changing insurance and risk management market conditions and inform client executives, client advisors, and/or clients of major developments affecting various types of products/coverage.
• Interface closely with client executives and client teams to support client retention and new business production.
• Drive placement/technical support activities on assigned accounts, such as ensuring procedural compliance, reviewing data and updating annual renewal exhibits, maintaining accurate placement system entries, to ensure contract execution as required.
• Advise management about client issues or trends through clear and concise communication and participate in development of solutions.

What you need to have:

• Excellent communication skills – both written and verbal.
• Proven organisation abilities and the ability to multi-task.
• Diligence, accuracy and ability to work to strict deadlines and under pressure.
• A problem-solving mentality.
• Pride in maintaining the highest professional standards and appetite to challenge the status quo to ensure we deliver best possible outcomes for our clients.
• Good standard of Education.
• Competent in Microsoft Office.

What makes you stand out:

• Management Liability Insurance knowledge advantageous, but not essential.
• A good understanding of the general principles surrounding Insurance.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.