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- Tasks: Manage client accounts and deliver exceptional service in a dynamic marine insurance environment.
- Company: Join Marsh, a global broker with a vibrant and inclusive culture.
- Benefits: Professional development, hybrid work, and a supportive team atmosphere.
- Why this job: Build strong relationships and make a real impact in the marine insurance sector.
- Qualifications: Experience in insurance, strong communication skills, and a collaborative mindset.
- Other info: Comprehensive training provided; perfect for those eager to grow their careers.
The predicted salary is between 36000 - 60000 £ per year.
Join our Marine team at Marsh as a Client Executive, where you will play a key role in managing an allocated client account portfolio while supporting the Account Executive/Broker. You will handle your own portfolio of small to medium-sized clients and contribute to the team’s overall client growth. This role offers the opportunity to build strong relationships with clients, underwriters, and internal stakeholders, delivering exceptional service in a collaborative and fast-paced environment. This role will be based in Norwich and is a hybrid position with a requirement of working at least three days a week in the office.
We will count on you to:
- Manage relationships with clients, prospects, and producers to deliver exceptional service and drive growth.
- Handle day-to-day queries, renewals, amendments, and mid-term adjustments for your allocated client portfolio.
- Coordinate the production and quality assurance of client deliverables.
- Develop and maintain strong relationships with underwriters (P&I clubs) and liaise with internal stakeholders to ensure excellent client service.
- Supervise and support client managers in their daily activities and collaborate across the marine department and wider company.
What you need to have:
- Experience in the insurance industry, preferably in a Client Executive or similar client-facing role.
- Strong written and verbal communication skills with confidence to advise and negotiate.
- Excellent organizational skills and the ability to manage multiple enquiries simultaneously.
- Strong analytical and problem-solving abilities.
- Proven ability to build, manage, and develop relationships.
- Proficiency in Microsoft Office products.
What makes you stand out:
- Background in P&I insurance or other marine insurance lines.
- Experience in training or mentoring junior team members.
- Knowledge of marine market conditions and regulatory requirements.
- Ability to remain calm under pressure and work flexibly when needed.
- A collaborative mindset with a strong desire to develop your skill set and understand client risks and exposures.
- ACII part or fully qualified or working towards it (or equivalent).
Candidates with relevant skills but less experience are encouraged to apply, as comprehensive training and mentorship will be provided to support your success.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich employer: Marsh McLennan
Contact Detail:
Marsh McLennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those in marine insurance. Attend events, join online forums, and don’t be shy to reach out on LinkedIn – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely wants to contribute to their team and grow with them.
✨Tip Number 3
Practice your communication skills! As a Client Executive, you’ll need to handle queries and negotiate effectively. Role-play with a friend or use online resources to sharpen your verbal and written skills. The more confident you are, the better you’ll perform in real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications from motivated candidates who are eager to join our team. Plus, it’s a great way to ensure your application gets the attention it deserves. So, get clicking and let’s make it happen!
We think you need these skills to ace Client Executive/Account Handler – Specialty Insurance (Global Broker) in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Executive role. Highlight your experience in the insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our Marine team!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application. We’re looking for someone who can confidently advise and negotiate, so let that shine through.
Demonstrate Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or client portfolios in the past. We love candidates who can juggle various responsibilities while delivering exceptional service, so show us how you do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Marsh!
How to prepare for a job interview at Marsh McLennan
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially in relation to marine and P&I insurance. Familiarise yourself with common terms and current market conditions, as this will show your potential employer that you're genuinely interested and informed.
✨Showcase Your Communication Skills
Since this role involves managing client relationships, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or resolved issues in the past, as this will demonstrate your ability to handle day-to-day queries effectively.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. You might want to share specific tools or methods you use to stay organised, as this is crucial for handling a portfolio of clients and ensuring nothing falls through the cracks.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders, so be prepared to talk about your experience in team settings. Highlight any instances where you've collaborated with others to achieve a common goal, as this will show that you can thrive in a collaborative environment.
